Analiza zadovoljstva pri delu zdravstvenih delavcev v izbranem zdravstvenem domu : diplomsko delo

Brelih, Rosana (author), Kozjek, Tatjana (mentor)

Zadovoljstvo zaposlenih je za vsako organizacijo pomembno, saj so zadovoljni zaposleni bolj produktivni pri delu in bolj pripadni. Zaposleni, ki pri svojem delu ni zadovoljen, nima volje in motivacije, da bi delo opravil dobro in natančno. Z raziskavo v okviru diplomskega dela se je ugotavljalo zadovoljstvo zaposlenih v ZD Tolmin. Raziskava je bila izvedena z metodo anketiranja. Rezultati raziskave so pokazali, da so zaposleni v večini zadovoljni z delom ter medsebojnimi odnosi. Največ nezadovoljstva je v raziskavi pokazalo napredovanje, ki je določeno z uredbo o napredovanju javnih uslužbencev v plačne razrede. Mlajši zaposleni do 30 let menijo, da vodje od njih zahtevajo sprejemanje večje odgovornosti za svoje delo. Starejši od 30 let menijo, da je zaposlitev v ZD Tolmin varna. Tisti, ki so zaposleni v organizaciji do 1 leta, poudarjajo pomen učenja drug od drugega in pomoč. Zaposleni poudarjajo, da je pomembno, da se med seboj cenijo, kar pripomore k boljšemu razumevanju med sodelavci ter da so pri svojem delu samostojni. Medsebojni odnosi med zaposlenimi so dobri, kar kaže na to, da organizacija konflikte uspešno rešuje, saj so medsebojni odnosi pri delu v timu najbolj pomembni pri doseganju rezultatov. Organizacija bi lahko z rednim merjenjem zadovoljstva zaposlenih le-to še izboljšala, saj je velik delež zaposlenih neodločenih oziroma niti so zadovoljni niti niso zadovoljni. Organizacija bi lahko izvajala anketiranje o pripadnosti zaposlenih organizaciji.

• Language: Slovenian
• Keywords: zaposleni, zadovoljstvo, napredovanje, zavzetost, sistem plač
• Work type: Bachelor thesis/paper
• Typology: 2.11 - Undergraduate Thesis
• Organization: FU - Faculty of Administration
• Place of publishing: Ljubljana
• Publisher: [R. Brelih]
• Year: 2021
• Number of pages: VIII, 53 str.
• PID: 20.500.12556/RUL-126482
• UDC: 005.32:331.101.32
• COBISS.SI-ID: 61877507
• Publication date in RUL: 23.04.2021

Secondary language

• Language: English
• Title: Analysis of job satisfaction of healthcare professionals in the selected healthcare center

Abstract

Employee satisfaction is important for any organization because satisfied employees are more productive at work and more committed to the organization. An employee who is dissatisfied with work lacks the will and motivation to do the job well and accurately. The survey which was included in the bachelor's thesis assessed job satisfaction at ZD Tolmin. The research was performed using a survey method. The results of this survey showed that most employees are satisfied with their employment and relationships. The highest degree of dissatisfaction in the survey was detected in connection with promotion which is determined by law and regulations by decree on the promotion of civil servants to salary grades. Younger employees, up to the age of 30, believe that managers require them to take greater responsibility for their work. Older employees from the age of 30 believe that employment at ZD Tolmin is safe and guaranteed. Those who are employees of the organization for up to 1 year emphasize the importance of learning from each other, help and that they are independent in their work. Mutual relations between employees are good, which indicates that the organization successfully resolves conflicts because mutual relations are the most important aspects in achieving results when working in a team. By regularly measuring employee satisfaction, the organization could further improve employee satisfaction because a large proportion of employees are undecided. They are neither satisfied nor dissatisfied. The organization could conduct a survey on employee affiliation to the organization.

• Keywords: employees, satisfaction, promotion, commitment, payment system