Čustvena inteligentnost pri študentih fizioterapije – pregled literature : diplomsko delo

Drole, Lara (author), Kavčič, Tina (mentor), Vauhnik, Renata (reviewer)

Uvod: Izraz čustvena inteligentnost se nanaša na človekovo sposobnost prepoznavanja lastnih in tujih čustev, izražanja, sprejemanja in uravnavanja čustev, razlikovanja med čustvi ter uporabe čustev pri mišljenju in vedenju. V literaturi za čustveno inteligentnost ni enotne definicije, največkrat je opredeljena kot sposobnost, ki jo merimo s testi, ali kot osebnostna lastnost, ki je merjena s samoocenjevanjem. Fizioterapevti z visoko razvito čustveno inteligentnostjo lažje vzpostavijo kakovosten odnos s pacientom, bolje sodelujejo v timu ter so bolj empatični in skrbni, vse to pa izboljša kakovost njihovega dela. Namen: Namen diplomskega dela je bil na osnovi pregleda literature preučiti, ali se pri študentih fizioterapije čustvena inteligentnost med študijem in kliničnim usposabljanjem spreminja ter ali se povezuje z njihovo delovno uspešnostjo. Metode dela: Iskanje literature je potekalo v dveh podatkovnih bazah, PubMed in Google Učenjak, z izbrano kombinacijo ključnih besed. V pregled literature so bile vključene raziskave v angleškem jeziku, ki so ustrezale vključitvenim kriterijem. Rezultati: V pregled literature je bilo zajetih osem raziskav, objavljenih med letoma 2010 in 2019. Sedem raziskav je spremljalo čustveno inteligentnost študentov med študijem. V štirih raziskavah so avtorji ugotovili, da se je čustvena inteligentnost s trajanjem študija izboljševala, v dveh je bila ta sprememba statistično pomembna. V eni raziskavi je prišlo do statistično pomembnega poslabšanja pri eni izmed komponent čustvene inteligentnosti, in sicer v asertivnosti. V treh raziskavah večje spremembe čustvene inteligentnosti niso bile zaznane. V treh raziskavah so se avtorji osredinili še na iskanje povezave med čustveno inteligentnostjo študentov fizioterapije in njihovo delovno uspešnostjo. V vseh treh so zaznali statistično pomembno povezavo med čustveno inteligentnostjo in merami učne oz. delovne uspešnosti, velikost povezav je bila v eni raziskavi ocenjena kot nizka, v dveh pa zmerno visoka. Razprava in zaključek: Na podlagi rezultatov lahko sklenemo, da se čustvena inteligentnost med študijem fizioterapije spremeni, pri čemer je opaženih več pozitivnih kot negativnih sprememb. Med čustveno inteligentnostjo in delovno uspešnostjo študentov fizioterapije se povezave pojavljajo, vendar so te premajhne, da bi na podlagi posameznikove čustvene inteligentnosti lahko napovedali, kako uspešen bo v delovnem okolju.

• Language: Slovenian
• Keywords: diplomska dela, fizioterapija, čustvena inteligentnost, študentje, delovna uspešnost
• Work type: Bachelor thesis/paper
• Typology: 2.11 - Undergraduate Thesis
• Organization: ZF - Faculty of Health Sciences
• Place of publishing: Ljubljana
• Publisher: [L. Drole]
• Year: 2021
• Number of pages: 27 str., [4] str. pril.
• PID: 20.500.12556/RUL-125691
• UDC: 615.8
• COBISS.SI-ID: 58159875
• Publication date in RUL: 02.04.2021

Secondary language

• Language: English
• Title: Emotional intelligence in physiotherapy students – literature review : diploma work

Abstract

Introduction: The term emotional intelligence applies to the ability to recognize one's own and others' emotions, express, accept and regulate emotions, distinguish between emotions and use them in thinking and behaviour. There is no uniform definition for emotional intelligence in literature. Most often it is defined as an ability, which we measure with tests, or as a personality trait, which is measured with self-assessment. Physiotherapists with high levels of emotional intelligence tend to establish high quality relationships with their patients, work better in teams, and are more empathetic and caring, which improves the quality of their work. Purpose: The aim of this thesis was to review the literature and investigate, if the emotional intelligence of students of physiotherapy changes during their study and if their emotional intelligence is associated with their work performance. Methods: The search for the literature took place in two databases, PubMed and Google Scholar, with a selection of keywords. Studies in English language, meeting the inclusion criteria, were included in the literature review. Results: The literature review included eight studies, which were published between 2010 and 2020. Seven studies followed in the students’ emotional intelligence during their study. Four studies found an increase in emotional intelligence with study duration, and in two, this change was statistically significant. In one study, there was a statistically significant decline in one of the components of emotional intelligence, namely assertiveness. In three studies, no major changes in emotional intelligence were detected. Three studies focused on associations between the emotional intelligence of physiotherapy students and their work performance. All three revealed a statistically significant correlation between emotional intelligence and measures of learning success or work performance, and the size of these correlations was estimated as low in one study and moderate in two studies. Discussion and conclusion: Based on the results, we can conclude that the emotional intelligence changes during the university study of physiotherapy, and these changes are more often more positive than negative. Work performance is related to emotional intelligence of students, but the associations are too weak to enable reliable prediction of physiotherapy students’ work performance based on their emotional intelligence.

• Keywords: diploma theses, physiotherapy, emotional intelligence, students, work performance