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Knowledge management in social work : management support, incentives, knowledge implementation, and employee empowerment
ID Colnar, Simon (Author), ID Dimovski, Vlado (Author)

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Abstract
In this article, we build on the current research about knowledge management in social work settings to demonstrate that knowledge management has the potential to enable social work organizations to influence public policies and improve the quality of their services. By increasing awareness and information about knowledge management in the field of social work, our goal is to examine a direct positive relationship between management support and incentives and knowledge implementation. In addition, as we wanted to explore the moderating effect of employee empowerment on knowledge implementation, we define and test several hypotheses in order to discover how management support, incentives and employee empowerment impact knowledge implementation in social work settings. We use moderation regression to test our hypotheses with a sample of 98 managers and employees of social work organizations in Slovenia who completed a questionnaire specifically prepared for the study. The study results support the existence of a significant and positive relationship between management support and incentives with knowledge implementation. Employee empowerment also acts as a moderator in the relationship between incentives and knowledge implementation, however, the interaction term is negative. In any case, the highest levels of knowledge implementation occur when employee empowerment is high as well. In the conclusion of the paper, we discuss the theoretical and practical implications derived from the research study.

Language:English
Keywords:knowledge management, social work, management support, incentives, knowledge implementation, employee empowerment
Work type:Article
Typology:1.01 - Original Scientific Article
Organization:EF - School of Economics and Business
Publication status:Published
Publication version:Version of Record
Year:2020
Number of pages:Str. 383-414, 446
Numbering:Vol. 22, no. 3
PID:20.500.12556/RUL-125331 This link opens in a new window
UDC:005.3
ISSN on article:1580-0466
DOI:10.15458/ebr107 This link opens in a new window
COBISS.SI-ID:54473475 This link opens in a new window
Publication date in RUL:11.03.2021
Views:1348
Downloads:228
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Record is a part of a journal

Title:Economic and business review
Shortened title:Econ. bus. rev
Publisher:Ekonomska fakulteta
ISSN:1580-0466
COBISS.SI-ID:103864832 This link opens in a new window

Licences

License:CC BY-NC-SA 4.0, Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International
Link:http://creativecommons.org/licenses/by-nc-sa/4.0/
Description:A Creative Commons license that bans commercial use and requires the user to release any modified works under this license.
Licensing start date:11.03.2021

Secondary language

Language:Slovenian
Title:Management znanja v socialnem delu : podpora managementa, spodbude, implementacija znanja in opolnomočenje zaposlenih
Abstract:
V članku gradiva na sedanjih raziskavah o managementu znanja v okolju socialnega dela, da bi prikazala kako lahko management znanja organizacijam v okolju socialnega dela pomaga pri oblikovanju javnih politik in izboljša kakovost njihovih storitev. S povečevanjem znanja in ozaveščenosti o managementu znanja na področju socialnega dela, je najin cilj preučiti neposredno pozitivno povezavo med podporo managementa in spodbudami ter implementacijo znanja v praksi. Poleg tega, sva želela raziskati moderacijski učinek opolnomočenja zaposlenih na implementacijo znanja. Definirava in testirava več hipotez, da bi ugotovila kako podpora managementa, spodbude in opolnomočenje zaposlenih vplivajo na implementacijo znanja v okolju socialnega dela. Za preizkus hipotez, uporabiva moderacijsko regresijo na vzorcu 98 managerjev in zaposlenih v centrih za socialno delo v Sloveniji, ki so izpolnili vprašalnik, posebej pripravljen za potrebe študije. Rezultati raziskave potrdijo statistično značilno in pozitivno razmerje med podporo managementa in spodbudami ter implementacijo znanja. Opolnomočenje zaposlenih je moderator razmerja med spodbudami in implementacijo znanja, a velja izpostaviti, da je interakcijski učinek negativen. Rezultati študije prikažejo, da se najvišje stopnje implementacije znanja v praksi pojavijo, ko je tudi opolnomočenje zaposlenih visoko. V zaključku prispevka, obravnavava teoretične in praktične implikacije, ki izhajajo iz najine raziskave.

Keywords:organizacija, znanje, management, prenos znanja, management znanja, socialno delo, podpora managementa, spodbode, implementacija znanja, opolnomočenje zaposlenih

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