Storitve slovenskih splošnih knjižnic za gluhe in naglušne uporabnike

Turk, Tanja (author), Vilar, Polona (mentor)

Magistrsko delo obravnava tematiko gluhih in naglušnih oseb v povezavi s splošnimi knjižnicami. Poleg storitev za gluhe in naglušne uporabnike v splošnih knjižnicah, se osredotočamo tudi na želje gluhih in naglušnih oseb, koliko zahajajo v splošno knjižnico, po kakšni vrsti gradiva največkrat posežejo in kaj menijo o splošnih knjižnicah. Opišemo primeren prostor in gradivo za te uporabnike, opredelimo Ifline smernice za knjižnične storitve za gluhe in naglušne uporabnike ter govorimo o motnji sluha. Pomemben del teoretičnega uvoda magistrskega dela predstavljajo tudi Ifline smernice za lahko branje, saj imajo gluhi in naglušni pogosto težave z razumevanjem prebranega besedila. Podatki za našo raziskavo so bili pridobljeni s pomočjo anketnega vprašalnika, ki so ga izpolnili člani društev gluhih in naglušnih po celotni Sloveniji ter s pomočjo intervjuja, ki je bil posredovan odgovornim osebam za obravnavano uporabniško skupino v slovenskih osrednjih območnih knjižnicah. Potrebe gluhih in naglušnih oseb dobro poznajo zaposleni v društvih za gluhe in naglušne ter v krovni organizaciji Zvezi društev gluhih in naglušnih Slovenije, zato smo s strokovnjakinjo za prilagajanje gradiva opravili intervju. Rezultati so pokazali, da splošne knjižnice lahko za to vrsto uporabnikov še veliko naredijo ter da so tudi gluhi in naglušni tisti, ki lahko k boljšim spremembam veliko pripomorejo.

• Language: Slovenian
• Keywords: splošne knjižnice, osrednje območne knjižnice, gluhe in naglušne osebe, knjižnične storitve, informacijsko opismenjevanje, bralna pismenost, lahko branje
• Work type: Master's thesis/paper
• Organization: FF - Faculty of Arts
• Year: 2020
• PID: 20.500.12556/RUL-119226
• Publication date in RUL: 05.09.2020

Secondary language

• Language: English
• Title: Services of slovenian public libraries for deaf and hard-of-hearing users

Abstract

The master's thesis deals with the topic of deaf and hard of hearing people in connection with public libraries. In addition to services for deaf and hard of hearing users in public libraries, the focus is also on the wishes of deaf and hard of hearing people, how often they visit a public library, what type of material they read most often and their opinion about public libraries. Appropriate space and materials for these users are described, IFLA's guidelines for library services for deaf and hard of hearing users are defined and hearing impairment is addressed. An important part of the theoretical introduction to the master's thesis are the IFLA's guidelines for easy reading, as the deaf and hard of hearing people often have difficulty understanding the text that they have read. Data for our research was obtained with the help of a questionnaire filled out by the members of associations of the deaf and hard of hearing people throughout Slovenia and with the help of an interview, which was provided to those who are responsible for this user group in Slovenian central regional libraries. We also conducted an interview with an expert for adapting materials for deaf and hard of hearing people. The results showed that public libraries still have a lot to do for this type of users, and that the deaf and hard of hearing people can also contribute a lot to the change for the better.

• Keywords: public libraries, central area libraries, deaf and hard-of-hearing people, library services, information literacy, reading literacy, easy reading