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Prepoznavnost kolektivnih znakov in njihov pomen pri nakupni izbiri : diplomsko delo
ID Gaberšek, Eva (Author), ID Petrovčič, Andraž (Mentor) More about this mentor... This link opens in a new window

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Abstract
Kolektivni znaki kot sredstvo označevanja so blagovne znamke v lasti organizacij ali združenj, katerih nosilci jih uporabljajo za identifikacijo lastnega izdelka ali storitve z določeno značilnostjo (npr. z določeno stopnjo kakovosti, s specifičnim geografskim poreklom ali drugo lastnostjo). Namen kolektivnih znakov je informiranje potrošnikov o izbrani posebnosti izdelka. V Sloveniji je na trgu prisotnih okoli 40 različnih oznak in zaradi njihove obilice, s katero je soočen potrošnik, so informacije o tem, ali jih potrošniki sploh poznajo, katere, v kolikšni meri jim zaupajo in ali imajo vpliv na njihovo nakupno izbiro, zelo koristne. V diplomskem delu smo na podlagi reprezentativnega vzorca prebivalcev Slovenije (n = 303) raziskovali prepoznavnost sedmih kolektivnih znakov in preučevali, kako se vpliv prepoznavnosti na zaupanje razlikuje glede na različne kolektivne znake in kako se razlikuje vpliv zaupanja na nakupno izbiro. Potrdili smo, da je prepoznavnost kolektivnih znakov med potrošniki v Sloveniji dokaj visoka. Visoka prepoznavnost se je izkazala za pomemben dejavnik pri grajenju zaupanja v kolektivni znak, saj so se statistično značilni pozitivni vplivi prepoznavnosti na zaupanje izkazali samo pri tistih znakih, ki so prepoznani med potrošniki. Vpliv zaupanja na verjetnost spremembe nakupne izbire je bil v loglinearnih modelih še bolj jasno izražen, saj je bil statistično značilno prisoten pri petih od sedmih kolektivnih znakov. Ugotovili smo tudi, da je potrošnik, ki kolektivnemu znaku bolj zaupa, pripravljen za izdelek, označen s tem znakom, plačati (višjo) premijsko ceno.

Language:Slovenian
Keywords:Kolektivni znaki, prepoznavnost, zaupanje, sprememba nakupne izbire, premijska cena
Work type:Bachelor thesis/paper
Typology:2.11 - Undergraduate Thesis
Organization:FDV - Faculty of Social Sciences
Place of publishing:Ljubljana
Publisher:[E. Gaberšek]
Year:2020
Number of pages:44 str.
PID:20.500.12556/RUL-117726 This link opens in a new window
UDC:366(043.2)
COBISS.SI-ID:26383875 This link opens in a new window
Publication date in RUL:23.07.2020
Views:1268
Downloads:269
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Secondary language

Language:English
Title:Recognisability of collective marks and the effect of collective marks on purchase decision
Abstract:
Collective marks, as means of labelling are trademarks owned by organizations or associations. The holders use collective marks to identify their own product or service with a certain characteristic (e.g., a selected level of quality, specific designation of origin or other feature). The purpose of collective marks is to inform consumers about a certain feature of the product. There are around 40 different marks present on the market in Slovenia, and precisely because of their mushrooming, information whether consumers know them, how much they trust them and whether they influence their purchase decision, is very useful. In this thesis, we investigated the recognisability of seven collective labels on the basis of representative sample of the residents in Slovenia (n = 303). We studied how the influence of recognisability on trust towards a collective mark differs across them as well as how the influence of trust on purchase decision varies between different collective marks. We found that the recognition of collective marks is quite high among consumers in Slovenia. High recognisability was shown to be an important determinant of trust in the collective label, as a statistically significant influence of recognisability on trust was found only for those labels that were recognized among consumers. The influence of trust on the probability of a change in purchase decision was even more pronounced in log-linear models, as it was a statistically significant predictor for five of the seven investigated collective labels. We also found that consumers who trust a collective mark are willing to pay a (higher) premium price for a product with a collective label.

Keywords:collective marks, recognisability, trust, change of purchase decision, premium price

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