Sovražni govor in spletna družbena omrežja: študija primera : študija primera

Povž, Blaž (author), Vehovar, Vasja (mentor)

Spletna družbena omrežja svojim uporabnikom omogočajo oblikovanje anonimnega profila in enostavno komuniciranje. Skupaj s potencialno velikim dosegom in hitrim razširjanjem informacij so v veliki meri spremenila dinamiko širjenja sovražnega govora, interesnim skupinam pa predstavljajo orodje za vplivanje na mnenja drugih uporabnikov. Sovražni govor na spletnih družbenih omrežjih je problematičen zaradi njegovega vpliva na dejanske zločine in zaradi vpliva na zmanjšano raven komunikacije med uporabniki spletnih družbenih omrežij. Glede na to, da ljudje pri oblikovanju svojih mnenj upoštevamo tudi mnenja drugih oseb in, ker na mnenjih uporabnikov spletnih družbenih omrežij temeljijo določene raziskave, ki imajo različne posledice je zaželeno, da bodo mnenja spletnih družbenih omrežij čim bolj pristna. V magistrski nalogi smo proces nastajanja in širjenja sovražnega govora, ter obseg potencialnih manipulacij mnenj uporabnikov spletnih družbenih omrežij, obravnavali s specifičnega metodološko-analitičnega vidika. Na podlagi podatkov pridobljenih v okviru projekta FRENK, ki obravnavajo komentarje pripadajoče objavam na Facebook straneh treh slovenskih novičarskih portalov, smo ugotovili, da komentarji, ki imajo elemente sovražnega ali drugače spornega govora spodbujajo tovrsten govor. Poleg tega imajo komentarji, ki so oddani zgodaj po oddaji pripadajoče Facebook oddaje več odgovorov. Ugotovili smo tudi, da je malo komentatorjev, ki so med seboj povezani zaradi komentiranja pri skupnih Facebook objavah in pri skupnih nitih komentarjev.

• Language: Slovenian
• Keywords: Sporni govor, sovražni govor, spletna družbena omrežja, manipulacije mnenj uporabnikov
• Work type: Master's thesis/paper
• Typology: 2.09 - Master's Thesis
• Organization: FDV - Faculty of Social Sciences
• Place of publishing: Ljubljana
• Publisher: [B. Povž]
• Year: 2020
• Number of pages: 86 str.
• PID: 20.500.12556/RUL-114874
• UDC: 316.472.4:004.738.5(043.3)
• COBISS.SI-ID: 36655965
• Publication date in RUL: 22.03.2020

Secondary language

• Language: English
• Title: Hate speech and social network sites: case study

Abstract

Social networks enable their users to create an anonymous profile and offers them convenient way of communication. Not only high reach, but also fast dissemination of information considerably changed dynamics of hate speech propagation. Social networks are also useful to interest groups as a possible tool for manipulation of social network's users' opinions. Hate speech on social networks is problematic as it can act as a precursor to actual hate crimes and its impact on lessened levels of general communication among its users. In master thesis, the process of generation and diffusion of the hate speech and the extent possible user opinion manipulation was treated from a specific methodological-analytical standpoint. Based on data gathered by project FRENK which deal with comments of posts of LGBT and refugee thematic on Facebook sites of three Slovenian news providers we have found out that comments with hate speech or otherwise improper speech generate comments with the same type of speech. We have also found out that comments contributed early after their respective Facebook posts have more replies. There are relatively low number of commentators who are associated because of their synchronized commenting activity at the same Facebook posts or same comment threads.

• Keywords: hate speech, flaming, social network sites, opinions manipulation of social network sites user