Analiza zadovoljstva gostov Hostla Soča Rocks in predlog za nadaljnje poslovanje : zaključna strokovna naloga visoke poslovne šole

Mahnič, Petra (author), Slavec Gomezel, Alenka (mentor)

• Language: Slovenian
• Keywords: turizem, hotelirstvo, potrošnik, uporaba človeških zmogljivosti, zadovoljstvo, lojalnost, meritve, primeri
• Work type: Final paper
• Typology: 2.11 - Undergraduate Thesis
• Organization: EF - School of Economics and Business
• Place of publishing: Ljubljana
• Publisher: [P. Mahnič]
• Year: 2019
• Number of pages: II, 24,2 str.
• PID: 20.500.12556/RUL-114544
• UDC: 338.48
• COBISS.SI-ID: 25166566
• Publication date in RUL: 07.03.2020

Secondary language

• Language: English
• Title: An analysis of guests' satisfaction in the Hostel Soča Rocks and proposal for future business
• Keywords: tourism, hotel industry, consumer, human resource management, satisfaction, loyalty, measurements, cases