SODELOVANJE INSTITUCIJ PRI REŠEVANJU TEŽAV V ODRAŠČANJU MLADOSTNIKOV

Mavc, Maruša (author), Kobolt, Alenka (mentor)

V svojem magistrskem delu sem se osredotočila na raziskovanje sodelovanja šolske svetovalne službe, Centra za socialno delo (v nadaljevanju CSD) Slovenj Gradec in Kriznega centra za otroke in mladostnike (v nadaljevanju KCM) Slovenj Gradec, v primerih reševanja težav v odraščanju mladostnikov. Na začetku v teoretičnem delu predstavim Bronfenbrennerjev ekološki model razvoja posameznika. Nadaljujem z opisom koncepta delovnega odnosa in zaključim z medsebojnim sodelovanjem strokovnih delavcev. V kvalitativno raziskavo, kjer je šlo za študijo primera, so bili vključeni šolska svetovalna delavka (v nadaljevanju ŠSD), socialna delavka na centru za socialno delo (v nadaljevanju SD), strokovna delavka v kriznem centru za otroke in mladostnike, učenec in njegova razredničarka. Skozi raziskovanje me je zanimalo, kdaj in kako se ustanove povežejo v medsebojno sodelovanje, ter kako njihovo sodelovanje poteka ob konkretnem delu z mladostniki. Namen raziskave je bil na osnovi poglobljenih pogovorov zbrati poglede vključenih sogovornikov_nic o izkušnjah skupnega dela, ovirah pri tem delu in pozitivnih značilnostih medsebojnih podpor. Šolski neuspeh in vedenjske težave so razlogi, zakaj se povežeta šola in CSD. Tako otrok kot družina se morata soočiti s težavami otroka zaradi česar se na CSD vključijo v storitev pomoč družini za dom. Socialna delavka na CSD je nosilka primera, ki na različne načine povezuje institucije pri svojem delu. Strokovni delavci uporabljajo individualne in skupinske pristope dela, pri čemer se poslužujejo različnih tehnik glede na področje dela, ki ga opravljajo. Primer sodelovanja omenjenih ustanov bi morali poznati tudi drugi CSD in KCM, prav tako je pomembno ozaveščanje CSD in šol o pomenu in vlogi sodelovanja med ustanovami. V šolah je potreben strokovni kader za kontinuirano delo z omenjeno populacijo otrok. Velik uspeh bi bil povezanost zdravstva z drugimi institucijami, ki sodelujejo v primeru otroka in možnost prisotnosti razredničarke na sestankih s strokovnimi delavci v KCM. Velik pomen bi imelo večje število prostovoljcev s srednjih šol in povezanost KCM z medgeneracijskim centrom pod imenom Andeški hram.

• Language: Slovenian
• Keywords: Bronfenbrennerjev ekološki model, medinstitucionalno sodelovanje, težave v odraščanju, delovni odnos, izvirni delovni projekt pomoči.
• Work type: Master's thesis/paper
• Organization: FSD - Faculty of Social Work
• Year: 2019
• PID: 20.500.12556/RUL-107995
• Publication date in RUL: 11.06.2019

Secondary language

• Language: English
• Title: INSTITUTIONAL COOPERATION IN SOLVING THE PROBLEMS OF A GROWING ADOLESCENTS

Abstract

In my Master's thesis, I focused on researching the cooperation between the School Advisory Service, the Center for Social Work (hereinafter: CSD) Slovenj Gradec and the Crisis Center for Children and Adolescents (hereinafter KCM) Slovenj Gradec, in cases of solving problems in adolescence. At the beginning, in the theoretical part, I present Bronfenbrenner's ecological model of individual development. I continue with the description of the concept of working relationship and conclude with the mutual cooperation of professional staff. A qualitative research on the case study included a school counselor (hereinafter: ŠSD), a social worker at the social work center (hereinafter SD), an expert in a crisis center for children and adolescents, a pupil and his class teacher. Through research, I was interested in when and how the institutions connect with each other, and how their cooperation takes place in concrete work with adolescents. The purpose of the research was to gather views of the involved participants on the experiences of the joint work, the obstacles in this work and the positive characteristics of mutual support, based on in-depth discussions. School failure and behavioral problems are the reasons why the school and CSD connect. Both the child and the family have to deal with the child's problems, and therefore, they are included in the CSD's service help for the family at home. A social worker at CSD is in charge of the case, which connects institutions in different ways in their work. Experts use individual and group approaches, using different techniques according to the field of work they perform. An example of the involvement of these institutions should also be known to other CSDs and KCMs; it is also important to raise awareness among CSDs and schools about the importance and role of cooperation between institutions. In schools, professional staff is needed for continuous work with the mentioned population of children. A great success would be the connection of healthcare with other institutions involved in the case of a child and the possibility of having a class teacher at meetings with professionals in KCM. A large number of volunteers from secondary schools and KCM's connection with an intergenerational center under the name of the Andeški hram would be of great importance.

• Keywords: Bronfenbrenner ecological model, interinstitutional cooperation, problems of growing up, work relationship, original work project of assistance.