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Izobraževalni programi za preprečevanje in obvladovanje nasilnega vedenja pacientov z duševno motnjo – primerjava s tujino : diplomsko delo
Šircelj, Petra (Author), Peterka Novak, Jožica (Mentor) More about this mentor... This link opens in a new window, Lapanja, Aljoša (Co-mentor)

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Abstract
Uvod: Izobraževalni programi za preprečevanje in obvladovanje nasilnega vedenja pacienta so ključnega pomena za doseganje varne in strokovne zdravstvene obravnave. Gre za smernice, katerim sledijo zaposleni v zdravstvu ob nenadnem pojavu nasilja, v katerega so vpleteni kot žrtve ali očividci. Zelo pomembno je, da se o nasilju ne molči, saj na dolgi rok vpliva na psihično zdravje in kakovost dela. Namen: Namen diplomskega dela je predstaviti izobraževalne programe za preprečevanje in obvladovanje nasilnega vedenja pacienta z duševno motnjo. Metode dela: Diplomsko delo je bilo napisano s pomočjo deskriptivne metode. Pri iskanju literature so bila uporabljena le v celoti prosto dostopna besedila, objavljena v obdobju med letoma 2008 in 2019, skupno 32 slovenskih in tujih člankov. Literatura je bila iskana prek oddaljenega dostopa Zdravstvene fakultete Univerze v Ljubljani, tujih podatkovnih baz CINAHL, Medline, Pubmed, Sciencedirect in slovenske podatkovne baze COBIB.SI. Rezultati: Na osnovi pregleda literature lahko sklepamo, da pojavnost nasilja v zdravstvu narašča. Najpogostejša oblika nasilja tako v Sloveniji kot v tujini je besedno nasilje. V Sloveniji je bila ustanovljena delovna skupina z namenom pomagati žrtvam nasilja na delovnem mestu. V Kanadi so sprejeli ničelno toleranco glede pojava nasilja na delovnem mestu. V ZDA pa so oblikovali klasifikacijski sistem, s pomočjo katerega zaposleni lažje razumejo pojav nasilja in ob njem ustrezno ukrepajo. Razprava in zaključek: V družbenem okolju je potrebno poskrbeti za osveščanje celotne populacije o nedopustnosti nasilnega ravnanja v zdravstvenem sistemu. V ta namen ima Univerzitetni klinični center Ljubljana in Univerzitetna psihiatrična klinika Ljubljana na vidnih mestih izobešene smernice za preprečevanje pojava nasilja in ukrepanje ob njem.

Language:Slovenian
Keywords:agresivno vedenje, zdravstvena nega, psihiatrija
Work type:Bachelor thesis/paper (mb11)
Organization:ZF - University College of Health Studies
Year:2019
COBISS.SI-ID:5636459 Link is opened in a new window
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Downloads:157
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Secondary language

Language:English
Title:Training courses for prevention and management of violence by the patients with mental disorders – comparison of Slovenian and foreign systems : diploma work
Abstract:
Introduction: Training courses for prevention and management of violence by the patients with mental disorder are key to ensure safety and quality of medical treatment. We are referring to guidelines followed by medical professionals when faced with violence, either as victims or as eyewitnesses. It is crucial to talk about violence, because not doing so negatively affect mental health and the quality of one’s work. Purpose: The purpose of this thesis is to get to know the training courses for prevention and management of violence by the patients with mental disorder. Methodology: We used the principles of descriptive research in this thesis. During literature review, we took into account only publicly available papers published between 2008 and 2019. In total, we used 32 Slovenian and foreign papers. For research, we used the remote access of the Faculty of Health Sciences at the University of Ljubljana, foreign databases, such as CINAHL, Medline, Pubmed, Sciencedirect, and the Slovenian database COBIB.SI. Results: Based on literature review, we conclude that the number of violent incidents in the health system is rising. The most frequent form is verbal violence. A working group tasked with helping victims of workplace violence has been established in Slovenia. Canada has a zero tolerance policy towards workplace violence. USA has a classification system which helps employees understand and react to violent outbursts. Discussion and conclusion: A society needs to make sure its members are aware that violence against medical professionals is not acceptable. For this reason, the the University Clinical Center Ljubljana and the University Psychiatric Clinic Ljubljana posted guidelines on how to prevent and react to violence in public areas.

Keywords:aggressive behavior, healthcare, psychiatry

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