ZAVZETOST IN ZADOVOLJSTVO ZAPOSLENIH V JAVNEM IN ZASEBNEM SEKTORJU

BRČINA, MARINA (author), Stare, Janez (mentor)

Zavzetost in zadovoljstvo zaposlenih sta pomembna dejavnika pri doseganju ciljev organizacije. Vsak zaposlen bi moral biti s stanjem in pogoji v organizaciji zadovoljen, saj bo posledično tudi bolj zavzet za delo. Diplomsko delo opozarja, na katere dejavnike, ki vplivajo na zavzetost in zadovoljstvo zaposlenih, morajo organizacije posebno paziti ter predlaga rešitve, kako bi lahko stopnjo zavzetosti in zadovoljstva zaposlenih zvišali. Cilj diplomskega dela je analizirati in primerjati zavzetost in zadovoljstvo med javnim in zasebnim sektorjem, ugotoviti, kateri dejavniki so v posameznem sektorju najbolj problematični in s katerimi so zaposleni najbolj zadovoljni. Z analizo želimo ugotoviti, ali so zaposleni v zasebnem sektorju bolj zavzeti in zadovoljni kot pa zaposleni v javnem sektorju. Uporabljene so metoda analize, primerjalna metoda in statistična metoda. Uporabnost diplomskega dela se kaže predvsem v seznanitvi z dejavniki, ki vplivajo na zaposlene. Raziskava je dokazala, da so zaposleni v organizacijah javnega sektorja bolj zavzeti in zadovoljni kot zaposleni v organizacijah zasebnega sektorja, saj imajo boljšo plačo, delovne pogoje, delovni čas, odnos z nadrejenimi, boljšo komunikacijo itd., poleg tega so pri delu srečni, zadovoljni in s ponosom povedo, kje delajo. Rezultati lahko pripomorejo organizacijam, da jih seznanijo z dejavniki, zaradi katerih so zaposleni nezadovoljni, in s tem, kaj prispeva k nizki zavzetosti v organizaciji. Organizacije morajo upoštevati mnenja zaposlenih in se truditi izboljšati težave, ki povzročajo nezadovoljstvo.

• Language: Slovenian
• Keywords: zavzetost zaposlenih, zadovoljstvo zaposlenih, dejavniki, javni sektor, zasebni sektor, organizacija
• Work type: Bachelor thesis/paper
• Organization: FU - Faculty of Administration
• Year: 2018
• PID: 20.500.12556/RUL-105853
• Publication date in RUL: 20.12.2018

Secondary language

• Language: English
• Title: EMPLOYEE ENGAGEMENT AND SATISFACTION IN PUBLIC AND PRIVATE SECTOR

Abstract

Employee engagement and satisfaction are important factors in achieving the goals of the organization. Every employee should be satisfied with the situation and with the conditions in organization, because they will consequently also be more engaged to work. Thesis wants to warn on the factors that have influence on employee engagement and satisfaction, and also propose solutions to increase the level of employee engagement and employee satisfaction. The goal of the thesis is to analyse and compare the employee engagement and satisfaction between the public and the private sector, to find out which factors are the most problematic in the particular sector and with which the employees are most satisfied. I would like to analyse whether private sector employees are more engaged and satisfied than public sector employees. I used the comparative method and the statistical method for analyse. The usefulness of the degree is mainly reflected in the knowledge of the factors that influence on employees. The survey has shown that employees in public sector are more engaged and satisfied than employees in private sector, because they have a better salary, working conditions, working hours, relationship with superiors, better communication, etc., and they are happy, satisfied and they proudly say where they work. The results can help organizations to inform them with the factors that make employees unhappy and what contributes to low engagement in the organization. Organizations should take into account the opinions of employees and try to improve the problems that cause dissatisfaction.

• Keywords: employee engagement, employee satisfaction, factors, public sector, private sector, organization