Komuniciranje z zahtevnimi strankami : primer komuniciranja med vzgojitelji v otroškem vrtcu in starši

Marolt, Staša (author), Zupan, Nada (mentor)

• Language: Slovenian
• Keywords: komunikologija, komuniciranje, poslovno komuniciranje, neverbalno komuniciranje, odnosi s strankami, konflikti, reševanje problemov, primeri, otroško varstvo
• Work type: Master's thesis/paper
• Typology: 2.09 - Master's Thesis
• Organization: EF - School of Economics and Business
• Place of publishing: Ljubljana
• Publisher: [S. Marolt]
• Year: 2018
• Number of pages: III, 61, 8 str.
• PID: 20.500.12556/RUL-105694
• UDC: 005.57
• COBISS.SI-ID: 24753894
• Publication date in RUL: 17.12.2018

Secondary language

• Language: English
• Title: Communication with demanding customers: the case of communication between kindergarten teachers and parents
• Keywords: communicology, communications, business communication, non-verbal communication, customer relationship, conflicts, problem solving, cases, child care