Zasnova zvočne aplikacije za lažjo dostopnost muzejske poti slepim in slabovidnim

Kuščer, Ana (author), Urbas, Raša (mentor), Stanković Elesini, Urška (comentor)

Magistrsko delo razkriva problematiko dostopnosti muzejskih zbirk za osebe, ki so slepe ali slabovidne, in ponuja možnost za izboljšanje izkušnje ob obisku muzeja z uporabo avdio aplikacije. Za namen izdelave aplikacije, ki bo odgovarjala potrebam uporabnikov, smo morali najprej razumeti, kakšne izkušnje in pričakovanja imajo slepi in slabovidni uporabniki z obiski muzejev in na kakšen način uporabljajo pametne telefone. Raziskavo smo izvedli v treh stopnjah, prva stopnja je obsegala pregled že obstoječih prilagoditev za slepe in slabovidne obiskovalce v slovenskih muzejih, druga stopnja kvalitativno raziskavo, tretja stopnja pa kvantitativno raziskavo s slepimi in slabovidnimi. Ugotovili smo, da imajo le redki muzeji v Sloveniji na voljo prilagoditve, ki omogočajo dostop do vsebin slepim in slabovidnim osebam, ter da le en muzej ponuja avdio vodič za slepe in slabovidne osebe z vizualnimi opisi razstavljenih eksponatov. Nadalje smo ugotovili, da je lahko ista avdio aplikacija namenjena tako slepim in slabovidnim kot tudi videčim osebam. Za slepe in slabovidne osebe veliko prednost predstavljajo avdio posnetki vizualnih opisov razstavljenih eksponatov ter informacije o njihovih lokacijah in navodila za pot po muzeju. Enako velja tudi za uporabo sistema, ki se zaveda okolice in samodejno predvaja primerno vsebino, kljub temu pa je potrebno uporabniku omogočiti tudi ročni vnos. Razvili smo zasnovo aplikacije, ki se bo zavedala okolice, obenem pa uporabniku dopuščala možnost, da izbere želeno vsebino. Aplikacija bo ponujala informativne vsebine o razstavljenih eksponatih v muzeju in avdio posnetke vizualnih opisov, namenjene slepim in slabovidnim. Uporaba tovrstne avdio aplikacije in drugih prilagoditev v muzejskem prostoru lahko privabi nove obiskovalce, ki so se predhodno počutili nezaželene, ali tiste, ki so zaradi slabe izkušnje nehali obiskovati te prostore.

• Language: English
• Keywords: blind and visually impaired, museum accessibility for the blind and the visually impaired, audio application, mobile accessibility, user centered design, user interface
• Work type: Master's thesis/paper
• Organization: NTF - Faculty of Natural Sciences and Engineering
• Year: 2018
• PID: 20.500.12556/RUL-102797
• Publication date in RUL: 08.09.2018

Secondary language

• Language: Slovenian
• Title: Conception of audio application for easier accessibility of the museum path for blind and visually impaired

Abstract

The purpose of the master thesis is to addres the problem of the availability of museum collections for people who are blind or visually impaired, as well as to offer the opportunity to improve the experience of visiting the museum using an audio application. For the purpose of designing the application that will meet the needs of its users, we first have to understand what experiences and expectations the blind and the visually impaired have while visiting a museum, and how they interact with smartphones. The study was carried out in three stages; the first stage included an overview of the existing adaptations for the blind and the visually impaired visitors in the Slovenian museums; the second stage was a qualitative research; and the third stage was a quantitative research with the blind and the visually impaired. We have discovered that only a few of the museums in Slovenia have adaptations for accessibility of the blind and the visually impaired. There is only a single museum that offers an audio guide for the blind and the visually impaired with visual descriptions of exhibited displays. Furthermore, we found that the very same audio application can be used by the blind and the visually impaired, as well as by the sighted. For the blind and the visually impaired, the visual descriptions of the exhibited objects, the information about their locations and the provided direction for the museum path are all a big advantage. The same applies to the use of a context-aware system that automatically executes the appropriate content. However, at the same time, it is also necessary to enable the user a manual input. We have designed an audio application that will be aware of the surrounding environment, while, at the same time, will allow the user to choose the desired content. The application will provide information about the museum's exhibits, as well as visual descriptions for the blind and the visually impaired. The use of such audio applications and other adjustments in the museum space can attract new visitors who have previously felt unwelcomed, or those who stopped visiting these premises due to a bad experience.

• Keywords: slepi in slabovidni, dostopnost muzejev za slepe in slabovidne, avdio aplikacija, dostopnost mobilnih naprav, oblikovanje z mislijo na uporabnika, uporabniški vmesnik