The master thesis examines trust which is, as it is commonly believed, very important already in
primary relationships (with family, with a partner, within friendships). We found that trust is also
important as an invisible transaction cost in modern relationships between small and large
companies. Small companies as suppliers to large corporation regard trust as calculating, personal
and loyal. On the other side, large companies, as subscribers of parts and services to small
companies, regard trust as calculating, because they weigh among the advantages and
disadvantages that each relationship would bring before signing any contracts. Regardless of the
level of trust, it turned out that trust does not completely eliminate contracts, but nevertheless
changes their meaning, since in the case of a good relation, the signing of a contract is only a
formal deed. Control means responsible acts of all partners and it is always present regardless of
relation to trust, but with the increased trust, its necessity is reduced.
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