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Doživljanje tržnih znamk
ID Peurača, Anja (Author), ID Kline, Mihael (Mentor) More about this mentor... This link opens in a new window

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Abstract
Biti uspešen na današnjem trgu, ki je nasičen z ogromnim številom izdelkov, ki so si na prvi pogled podobni, zahteva od podjetij težko in trdo delo. Podjetja se morajo truditi, da potrošnikom s svojimi izdelki zagotovijo izkušnjo, ki si jo bodo ti zapomnili in se bodo zato vračali k izdelku. Čedalje pomembnejši del podjetij so posamezniki, ki raziskujejo potrošnikovo osebnost in pozornost namenjajo njihovemu učenju o tržnih znamkah in zapisu informacij o tržnih znamkah v potrošnikove možgane. Ustrezno pozicioniranje tržne znamke se lahko oblikuje le na temeljitem preučevanju njenih potrošnikov, zato je potrebno poznati posameznikove asociacije o tržnih znamkah. Te se izoblikujejo na podlagi lastnih izkušenj in posameznikove osebnosti. Čim bolj se izkušnje skladajo z lastnostmi tržne znamke, bolj se znamka zapiše v potrošnikov spomin in na plan prinaša razne asociacije. Metoda ZMET (Zaltman Methafor Elicitation Technique) nam pomaga iz potrošnika izvabiti nezavedne vsebine, na podlagi katerih lahko potrošnikove asociacije o znamkah bolje razumemo. Z rezultati analize intervjujev in z opazovanjem oglasov izbranih tržnih znamk sem skozi diplomsko delo ugotovila, da oglasi delujejo prepričevalno in vplivajo na zapomnitev v potrošnikovih možganih.

Language:Slovenian
Keywords:tržna znamka, asociacije, osebnost tržne znamke, ZMET (Zaltman Methafor Elicitation Technique), učenje in spomin.
Work type:Bachelor thesis/paper
Organization:FDV - Faculty of Social Sciences
Year:2018
PID:20.500.12556/RUL-101729 This link opens in a new window
COBISS.SI-ID:35696477 This link opens in a new window
Publication date in RUL:30.06.2018
Views:1548
Downloads:574
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Secondary language

Language:English
Title:Experiencing the brand
Abstract:
Being successful in today's market that is saturated with a number of products which are similar on the surface requires companies to work hard. Companies must strive to provide consumers an experience that they will remember and will therefore return to the product. An increasingly important part of companies are individuals who analyse consumer's personality and devote their attention to their learning about brands and what makes them remember brands. The proper positioning of a brand can only be based on a thourough study of its consumers, therefore it is neccessary to know the individual's association of brands. They are formed on the basis of their own experience and individual's personality. The more the experience corresponds to the characteristic of brands, the more the brand is recorded in the consumer's memory and brings out various associations. The Zaltman Methafor Elicitation Technique (ZMET) method helps us uncover unconscious content from the consumer, which allows us to better understand consumer associations of brands. Through the results of the analysis of interviews and by observing the advertisements of selected brands, I found out that advertisements work convincingly and have an impact on conumser's memory in the consumer's mind.

Keywords:brand, associations, brand personality, ZMET (Zaltman Methafor Elicitation Technique), learning and memory.

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