Kako se organizacije soočajo z boleznijo sodobnega časa – izgorelostjo

Birsa, Nina (author), Ignjatović, Miroljub (mentor)

Stres je bolezen sodobnega časa, ki se pojavlja v vsakdanjem življenju in je prisoten tudi na delovnem mestu. Stres na delovnem mestu lahko preraste v izgorelost, kar negativno vpliva tako na posameznika kot tudi na organizacijo ter nazadnje na celotno družbo. V teoretičnem delu magistrske naloge sta podrobneje opredeljena pojma stres in izgorelost na delovnem mestu, razlike med njima ter navedeni vzroki, ki privedejo do nastanka le-tega. Opredeljene so posledice doživljanja stresa in izgorelosti, ki se kažejo na več nivojih, ter možne oblike pomoči. Empirični del predstavlja kvalitativno raziskavo, s katero sem s pomočjo intervjujev želela ugotoviti porast pojavljanja stresa in izgorelosti na delovnem mestu, koliko pozornosti temu namenijo organizacije in kakšne so posledice ter stroški pri doživljanju stresa in izgorelosti. Ugotovljeno je bilo, da postaja problem stresa in izgorelosti na delovnem mestu vedno večji, kar se kaže predvsem v povečanem absentizmu ter individualnem iskanju pomoči pri psihoterapevtih. Organizacije problemu stresa in izgorelosti na delovnem mestu nikakor ne posvečajo dovolj pozornosti, kvečjemu si pred tem zatiskajo oči. Stroški pa se kažejo predvsem na ravni družbe.

• Language: Slovenian
• Keywords: stres, izgorelost, absentizem
• Work type: Master's thesis/paper
• Organization: FDV - Faculty of Social Sciences
• Year: 2018
• PID: 20.500.12556/RUL-101561
• COBISS.SI-ID: 35672413
• Publication date in RUL: 16.06.2018

Secondary language

• Language: English
• Title: How organisations deal with a disease of modern times – burnout

Abstract

Stress, a disease of modern times, is part of everyday life and is also present at work. Stress in the workplace can escalate into burnout, which has a negative effect on an individual, an organisation and on the entire society. The theoretical part of the present Master thesis defines the terms »stress« and »burnout« in the workplace, the differences and the reasons leading to it. The Thesis identifies the consequences of stress and burnout, reflecting on different levels, as well as different means of help. The empirical part represents a qualitative research, which was based on inteviews, carried out to find out the amount of stress and burnout in the workplace, the level of attention that is dedicated to this issue by the organisations and the consequences and costs related to experiences of stress and burnout. The findings show that the growing problem of stress and burnout at work results mostly in the inscrease of absenteeism and the individual psychotherapy help-seeking. Organisations do not pay enough attention to stress and burnout in the workplace, they even turn a blind eye to it. The resulting costs are reflected mostly on the level of a society.

• Keywords: stress, burnout, absenteeism