Zadovoljstvo mladih s storitvami jahalnih šol v Sloveniji

Štular, Jerca (author), Žgajnar, Jaka (mentor)

Konjeništvo pridobiva na pomenu tako po svetu kot tudi v Sloveniji. Postaja pomembna prostočasna dejavnost, v katero se vključujejo različne generacije. Večina mladih se vključi v konjeniški šport prek jahalnih šol, zato je ključno, da so zadovoljni z njihovi storitvami. Jahalne šole so tako pomembne za mlade, ki se ukvarjajo s konjeniškim športom, saj jim omogočajo, da tovrstni šport izvajajo, ne da bi imeli lastnega konja. S slednjim so poleg dodatnega časa povezani tudi sorazmerno visoki stroški vzdrževanja konja brez kakršnekoli trdne zaveze in dnevne skrbi zanj. Pri tem pa je za ohranjanje in predvsem izboljšanje situacije v konjeništvu ključno, da so uporabniki storitev zadovoljni s ponudbo in izvedenimi storitvami. Dane situacije na področju izvajanja jahalnih šol v slovenskih razmerah ne poznamo. Z deskriptivno študijo o zadovoljstvu mladih s storitvami jahalnih šol v Sloveniji smo skušali zapolniti raziskovalno vrzel na tem področju. Cilj magistrske naloge je bil ugotoviti, kako so mladi zadovoljni s storitvami (programi treniranja) slovenskih jahalnih šol in ali so jih pripravljeni priporočiti drugim. K sodelovanju smo povabili vse inštruktorje jahalnih šol v Sloveniji in njihove stranke, stare med 11 in 27 let. S pomočjo spletne ankete smo ugotovili, da so mladi na splošno zelo zadovoljni z jahalnimi šolami in tudi s posameznimi elementi, kot so jahalni konji, inštruktorji in program dela. Mladi so na splošno pripravljeni priporočiti svojo jahalno šolo drugim.

• Language: Slovenian
• Keywords: konjeništvo, jahalne šole, zadovoljstvo, ankete, Slovenija
• Work type: Master's thesis/paper
• Organization: BF - Biotechnical Faculty
• Year: 2018
• PID: 20.500.12556/RUL-100114
• COBISS.SI-ID: 4057224
• Publication date in RUL: 08.03.2018

Secondary language

• Language: English
• Title: Adolescents satisfaction with services of riding schools in Slovenia

Abstract

Horseback riding is gaining in importance both globally as well as in Slovenia. It is becoming an important leisure activity, involving various generations. Most young people get involved in equestrian sport through riding schools, so it is vital that they are satisfied with their services. Riding schools are so important to young people doing equestrian sport as they enable them to undertake this sport without any firm commitment and allow them to do other types of sport at the same time, as the time-consuming daily maintenance of one’s own horse is not necessary. However, in order to maintain and improve the situation, it is crucial that the service users are satisfied with the offer and services provided. We do not know the situation in Slovenia. By using a descriptive study of youth satisfaction with the services of riding schools in Slovenia, we tried to fill the research gap in this field. The aim was to find out how young people are satisfied with the services (training programs) of Slovenian riding schools and whether they are prepared to recommend them to others. All coaching instructors in Slovenia and their clients aged from 11 until 27 years were invited to participate. With using an online survey, we found that young people are generally very satisfied with riding schools as well as with individual elements such as riding horses, instructors, and work programs. Young people are in general ready to recommend their riding school to others.

• Keywords: equestrian sport, riding schools, questionnaires, Slovenia