|
352. The Slovenian standardization system, its effects, stakeholders and challengesKatja Mencigar, 2021, master's thesis Keywords: Slovenia, standards, standardization, development, industries, research, analysis Full text (outside link) |
|
|
|
|
|
358. Customer experience management in banking industry in KosovoUrata Huruglica, Erik Roka, 2020, master's thesis Keywords: Kosovo, banking, corporate culture, customer relationship, satisfaction, loyalty, research, analysis Full text (outside link) |
359. Financial literacy and retirement planning in the Republic of North MacedoniaSashko Stojanovski, 2021, master's thesis Keywords: North Macedonija, insurance, personal finance, old-age pension insurance, disability insurance, retirement, savings, research, analysis Full text (outside link) |
|