The Covid-19 pandemic hit all sectors of the economy and public administration in March 2020 and changed the way we work. Many organizations around the world have experienced supply chain disruptions, a drop in demand for their products and services, stock-outs and government-ordered closures. The trading activity also faced such challenges. The fundamental purpose of this master's thesis is to analyze the changed way of work in the trading sector during the Covid-19 viral pandemic, thereby contributing to a better understanding of the issue. The thesis comprises both theoretical and empirical parts, which are interwoven throughout the entire research. A survey questionnaire is used in the research, where employees in the administrative departments of two selected organizations are interviewed on the topics of flexibility, technology, work-life balance, and satisfaction. An international comparison is conducted in two selected countries. The main method used is the quantitative method. The research found that employees wish to continue working from home or in a hybrid model. Satisfaction with communication with colleagues did not change during the pandemic. Similarly, employees were satisfied with technology and technological support during the Covid-19 pandemic. Two out of four hypotheses were partially confirmed through the research, while one hypothesis was rejected, and one was confirmed. The contribution to the field of study lies primarily in the fact that companies, in the event of a recurrent pandemic, will already have guidelines on how to react appropriately in the given situation. They will not waste time on further research, adapting work methods to the situation, or searching for technological equipment.
|
