Family-centered design : interactive performance testing and user interface evaluation of the Slovenian eDavki public tax portal

Trilar, Jure (avtor), Sobočan, Tjaša (avtor), Stojmenova Duh, Emilija (avtor)

This is the latest article in a series of research on the family-centered design concept. The theoretical context was revisited and expounded to support its usefulness in conjunction with a user-centered design approach within distinct application domains. A very important contribution is applied through the development of the instruments—website capture, a public testing platform, results processing and the Web Content Accessibility Guide 2.1 recommendation tool—to conduct unmoderated remote testing of user interfaces that corresponds to the requirements of general digitalization efforts as well as the response to current and future health risks. With this set of instruments, an experiment was conducted to address the differences in usage, and performancewise and user-based evaluation methods, of the eDavki public tax portal, among two generations, adults and elderly citizens, and between an original and an adapted user interface that respects accessibility and other recommendations. The differences found are further discussed and are congruent to particularities that have been modified within interfaces.

• Jezik: Angleški jezik
• Ključne besede: family-centered design, user evaluation, e-services, digital technology, government digital services, user interface, web accessibility, user performance, unmoderated remote testing
• Vrsta gradiva: Članek v reviji
• Tipologija: 1.01 - Izvirni znanstveni članek
• Organizacija: FE - Fakulteta za elektrotehniko
• Status publikacije: Objavljeno
• Različica publikacije: Objavljena publikacija
• Leto izida: 2021
• Št. strani: 35 str.
• Številčenje: Vol. 21, iss. 15, art. 5161
• PID: 20.500.12556/RUL-136018
• UDK: 621.39:004.7
• ISSN pri članku: 1424-8220
• DOI: 10.3390/s21155161
• COBISS.SI-ID: 73694979
• Datum objave v RUL: 06.04.2022

Gradivo je del revije

• Naslov: Sensors
• Skrajšan naslov: Sensors
• Založnik: MDPI
• ISSN: 1424-8220
• COBISS.SI-ID: 10176278

Licence

• Licenca: CC BY 4.0, Creative Commons Priznanje avtorstva 4.0 Mednarodna
• Povezava: http://creativecommons.org/licenses/by/4.0/deed.sl
• Opis: To je standardna licenca Creative Commons, ki daje uporabnikom največ možnosti za nadaljnjo uporabo dela, pri čemer morajo navesti avtorja.
• Začetek licenciranja: 01.08.2021

Sekundarni jezik

• Jezik: Slovenski jezik
• Ključne besede: k družini usmerjeno načrtovanje, uporabniška evalvacija, e-storitve, digitalne tehnologije

Projekti

• Financer: ARRS - Agencija za raziskovalno dejavnost Republike Slovenije
• Številka projekta: P2-0246
• Naslov: ICT4QoL - Informacijsko komunikacijske tehnologije za kakovostno življenje