In the beggining of thesis we present, how SCADA system works and its role in the facility maintenance. We point out the problem of optimal task assignment among personnel on field, in case of alarm at certain facility, using the above mentioned system. Further in the thesis, based on market research and cooperation with employees of the company, we present a list of functionalities without which solutions can not effectively solve the problem. Based on the number of functionalities contained in each solution and based on the adequacy of the solution for use in an actual company, the list of three solutions that adress the given problem, is presented. Next, thesis describes the tools, devices, and development techniques used to produce a protoype that includes mobile application, web application and cloud services. Lastly we present a comparison between business process efficiency using standard methods and developed prototype. At the end, conclusion is presented.
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