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Izboljšava procesov na področju prodaje in podpore strankam s pomočjo uvedbe managementa odnosov z odjemalci v prodajnem podjetju : magistrsko delo
ID Zore, Klara (Author), ID Indihar Štemberger, Mojca (Mentor) More about this mentor... This link opens in a new window

URLURL - Presentation file, Visit http://www.cek.ef.uni-lj.si/magister/zore2599-B.pdf This link opens in a new window

Language:Slovenian
Keywords:trženje, prodaja, mednarodno poslovanje, odnosi s strankami, informacijski sistemi, programi, podjetje, primeri, analiza
Work type:Master's thesis/paper
Typology:2.09 - Master's Thesis
Organization:EF - School of Economics and Business
Place of publishing:Ljubljana
Publisher:[K. Zore]
Year:2017
Number of pages:III, 52, 2 str.
PID:20.500.12556/RUL-99735 This link opens in a new window
UDC:339.138
COBISS.SI-ID:24083174 This link opens in a new window
Publication date in RUL:13.02.2018
Views:1084
Downloads:115
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Secondary language

Language:English
Title:The improvement of sales and customer service business processes with the implementation of the customer relationship management concept in a retail company
Keywords:marketing, sales, international business, customer relationship, information systems, programmes, enterprises, cases, analysis

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