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Analiza vpliva uvajanja sistema CRM na preoblikovanje poslovnih procesov v izbranem podjetju : magistrsko delo
ID
Rehberger, Špela
(
Author
),
ID
Jaklič, Jurij
(
Mentor
)
More about this mentor...
,
ID
Dmitrović, Tanja
(
Comentor
)
URL - Presentation file, Visit
http://www.cek.ef.uni-lj.si/magister/rehberger2710-B.pdf
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Language:
Slovenian
Keywords:
informatika
,
informacijski sistemi
,
odnosi s strankami
,
potrošnik
,
poslovni proces
,
trženje
,
primeri
Work type:
Master's thesis/paper
Typology:
2.09 - Master's Thesis
Organization:
EF - School of Economics and Business
Place of publishing:
Ljubljana
Publisher:
[Š. Rehberger]
Year:
2017
Number of pages:
III, 74, 1 str.
PID:
20.500.12556/RUL-99706
UDC:
659.2
COBISS.SI-ID:
24182246
Publication date in RUL:
13.02.2018
Views:
1556
Downloads:
157
Metadata:
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Secondary language
Language:
English
Title:
The impact of CRM implementation on redesigning business processes in a selected company
Keywords:
informatics
,
information systems
,
customer relationship
,
consumer
,
business process
,
marketing
,
cases
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