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Uvedba managementa odnosov z odjemalci : primer podjetja v hotelirski dejavnosti
ID
Radakovič, Goran
(
Author
),
ID
Indihar Štemberger, Mojca
(
Mentor
)
More about this mentor...
URL - Presentation file, Visit
http://www.cek.ef.uni-lj.si/magister/radakovic2623-B.pdf
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Language:
Slovenian
Keywords:
turizem
,
hotelirstvo
,
informatika
,
informacijski sistemi
,
odnosi s strankami
,
komuniciranje
,
strategija
,
primeri
,
analiza
Work type:
Master's thesis/paper
Typology:
2.09 - Master's Thesis
Organization:
EF - School of Economics and Business
Place of publishing:
Ljubljana
Publisher:
[G. Radakovič]
Year:
2017
Number of pages:
II, 61 str.
PID:
20.500.12556/RUL-99705
UDC:
339.138
COBISS.SI-ID:
24126694
Publication date in RUL:
13.02.2018
Views:
1154
Downloads:
122
Metadata:
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:
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Secondary language
Language:
English
Title:
The implementation of customer relationship management in a hotel industry company
Keywords:
tourism
,
hotel industry
,
informatics
,
information systems
,
customer relationship
,
communications
,
strategy
,
cases
,
analysis
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