Zadovoljstvo z delom med radiološkimi inženirji v presejalnem programu DORA : magistrsko delo

Lorger, Sara (author), Hlebec, Valentina (mentor), Hertl, Kristijana (comentor)

Uvod: Vsak zaposleni si želi, da bi se na delovnem mestu počutil dobro in bil zadovoljen, žal pa se v praksi to redko dogaja, kar pogosto vodi do nezadovoljstva zaposlenih pri delu. Radiološki inženirji so v Programu DORA pomemben del multidisciplinarnega tima in pripomorejo k odkrivanju drobnih rakastih sprememb na dojkah. Dejavnikov, ki vplivajo na zadovoljstvo radioloških inženirjev, je več, želja vsakega nadrejenega pa je, da spozna, kateri so tisti ključni. Namen: Ker v Programu DORA še ni bilo izvedene raziskave o zadovoljstvu radioloških inženirjev, nas je zanimalo, s katero komponento zadovoljstva so radiološki inženirji najbolj zadovoljni, kaj jim ni všeč in kaj bi radi spremenili. Želeli smo ugotoviti, ali so zadovoljni radiološki inženirji pri svojem delu tudi bolj uspešni in ali večja raznolikost nalog vpliva na njihovo zadovoljstvo. Metode dela: Uporabljeni sta bili dve metodi dela. V teoretičnem delu smo opisali nekaj do sedaj opravljenih raziskav na temo zadovoljstva na delovnem mestu. Predstavili smo Program DORA in delo radioloških inženirjev v njem. V empiričnem delu naloge pa smo kot merski instrument uporabili anketni vprašalnik in z njim anketirali radiološke inženirje Programa DORA. Rezultate smo analizirali s programom SPSS in jih primerjali s podobnimi, že opravljenimi raziskavami. Rezultati: Anketo je rešilo 66 radioloških inženirjev (88 % odzivnost), največ iz perifernih enot (56,1 %). Skupna ocena zadovoljstva je bila med 3,60 in 3,75. Anketiranci so bili najbolj zadovoljni z delovnimi pogoji (skupna ocena 4,03), sledijo delovni čas (3,86), medsebojni odnosi (3,74), vodenje in informiranje (3,71), vsebina dela in pripadnost organizaciji (3,42). Najmanj so bili zadovoljni s plačo in z nagradami (3,02). Z vsemi dejavniki zadovoljstva (razen s plačo in z možnostmi napredovanja) so bolj zadovoljni inženirji v perifernih enotah. Razprava in zaključek: Raziskava je pokazala, da je skupna ocena zadovoljstva radioloških inženirjev v primerjavi z drugimi raziskavami razmeroma visoka. Kot največja problema se kažeta plača in vsebina dela, kar se lahko zaradi monotonosti dela v prihodnje še poslabša. Smiselno bi bilo razmisliti o uvedbi več raznolikih dnevnih nalog za vse radiološke inženirje in o nagradah za uspešno delo.

• Language: Slovenian
• Keywords: radiološki inženir, mamografija, Program DORA, merjenje zadovoljstva, komponente zadovoljstva
• Work type: Master's thesis/paper
• Organization: ZF - Faculty of Health Sciences
• Year: 2017
• PID: 20.500.12556/RUL-96356
• COBISS.SI-ID: 5343595
• Publication date in RUL: 29.09.2017

Secondary language

• Language: English
• Title: Job satisfaction of radiographers in screening program DORA

Abstract

Introduction: Employees like to feel good and satisfied at their job, but unfortunately in practice this is rarely happening, which often leads to employee dissatisfaction at work. Radiographers are an important part of the multidisciplinary team in the DORA program, with high quality mammographies they make the detection of small breast cancers easier. There are several factors that influence the satisfaction of radiographers in the program, and each superiors' desire is to find out which are the key ones. Purpose: Until now, no survey about satisfaction of radiographers in DORA program, has been carried out. In our study we wanted to explore which satisfaction component radiographers are most satisfied with, what they do not like and what they would like to change. We wanted to discover whether satisfied radiographers are more successful with their work and whether more responsibilities affect their satisfaction. Methods: Our study consists of two parts. In the theoretical part, we first rewieved different studies published so far in the field of job satisfaction. We also introduced the DORA program and the work of radiographers. In the empirical part, we performed a survey – with a questionnaire as a measurement instrument The questionnaire was distributed among radiographers of the DORA program. The results were analyzed with the SPSS program and compared with similar studies. Results: The survey was returned by 66 radiographers (88% responsiveness), most from peripheral units (56.1%). The overall satisfaction rate was between 3.60 and 3.75. The respondents were most satisfied with the working conditions (a total score of 4.03), followed by working time (3.86), mutual understanding (3.74), management and information (3.71), work content and DORA affiliation (3, 42), and the least satisfied they were with wages and awards (3.02). With all satisfaction factors (except for salary and promotion opportunities), radiographers in peripheral units were more satisfied. Discussion and conclusion: The study has shown that the overall satisfaction of radiographers in DORA program is relatively higher compared to other studies. The biggest problem is the salary and the content of work, which can be exacerbated by the monotony of the work in the future. It would be advicable to consider introducing several diverse daily duties for all radiographers and apropriate rewards for successful work.

• Keywords: radiological engineer, mammography, DORA Program, satisfaction measurement, satisfaction components