Načrt vpeljave sistema za obvladovanje in reševanje prijav napak v podjetje na podlagi ogrodja ITIL : diplomsko delo

Manojlović, Goran (author), Indihar Štemberger, Mojca (mentor)

• Language: Slovenian
• Keywords: informatika, informacijski sistemi, informacijska tehnologija, storitve, management, primeri, napake, reševanje problemov, podjetje
• Work type: Undergraduate thesis
• Typology: 2.11 - Undergraduate Thesis
• Organization: EF - School of Economics and Business
• Place of publishing: Ljubljana
• Publisher: [G. Manojlović]
• Year: 2016
• Number of pages: II, 43 str.
• PID: 20.500.12556/RUL-95990
• UDC: 659.2:004
• COBISS.SI-ID: 23402214
• Publication date in RUL: 27.09.2017

Secondary language

• Language: English
• Title: Plan for implementation of issue management system into organization based on ITIL practices
• Keywords: informatics, information systems, information technology, services, management, cases, errors, problem solving, enterprises