PRENOVA POSTOPKA PRIDOBITVE ENKRATNE DENARNE POMOČI ZA NOVOROJENCE

LEILER, ANA (author), Peček, Bojan (mentor)

Diplomsko delo obravnava postopek pridobitve enkratne denarne pomoči za novorojence, ki jo podeli Občina Kobarid. Problem, ki sem ga zaznala, je dolgotrajnost postopka. Vsa potrebna dokumentacija se ureja v papirnati obliki. To predstavlja veliko dela tako vlagatelju kot tudi referentu v sprejemni pisarni. Zato sem se odločila za reorganizacijo procesa. Uporabila sem Microsoftovo programsko orodje iGrafx , kjer sem predstavila obstoječ proces in prikazala usmeritve elektronskega poslovanja. Takšno poslovanje skrajša čas priprave vloge in zmanjša količino papirnih obrazcev. Predstavila bom prenovljen proces elektronskega poslovanja z digitalnim potrdilom in primerjavo med njima. Diplomsko delo sestavljata teoretični in praktični del. V teoretičnem delu bom predstavila definicije poslovnega procesa, prenovo poslovnih procesov, modeliranje in simuliranje poslovnih procesov. V praktičnem delu bom s pomočjo programskega orodja iGrafx predstavila oba modela, njihove simulacije in rezultate. Pri prenovi poslovnega procesa bom prikazala, da bi prenovljen proces pripomogel k zmanjšanju papirnatega poslovanja, krajši časovni izvedbi ter nižjim finančnim stroškom.

• Language: Slovenian
• Keywords: modeliranje, prenova procesa, simuliranje, elektronsko poslovanje, Microsoft iGrafx
• Work type: Bachelor thesis/paper
• Organization: FU - Faculty of Administration
• Year: 2017
• PID: 20.500.12556/RUL-95780
• Publication date in RUL: 21.09.2017

Secondary language

• Language: English
• Title: RENOVATION OF ACQUISITION PROCESS FOR ONE-TIME FINANCIAL HELP FOR NEWBORNS

Abstract

The thesis analyses the procedure for getting a one-time financial aid for new-borns, given by the Municipality of Kobarid. The problem which I identified is the long duration of the process. All documentation is done in paper form. This means a lot of work for the applicant as well as the office. That is why I decided for a reorganisation of this process. I used a Microsoft software iGrafx to present the current process and show the directions for electronic processing. That would shorten the preparation time and cut the amount of paper forms. I will present the new electronic processing with digital certificate and compare the two. The thesis is divided into a theoretical and practical part. In the first part, I will present the definitions of a business process, the business processes, modelling and simulating of business processes. In the second part, I will present two models with the help of iGrafx software, where the simulations and results will be obtained. In the renovation of business process, I will demonstrate that the new process will help to reduce the paperwork, the time and other costs.

• Keywords: modelling, process renovation, simulation, electronic business, iGrafx software.