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Dogovori o ravni storitev kot element kakovosti delovanja službe za informatiko : magistrsko delo
ID
Grujić, Mirjana
(
Author
),
ID
Kovačič, Andrej
(
Mentor
)
More about this mentor...
URL - Presentation file, Visit
http://www.cek.ef.uni-lj.si/magister/grujic4841.pdf
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Language:
Slovenian
Keywords:
informatika
,
informacijski sistemi
,
informacijska tehnologija
,
storitve
,
management
,
kvaliteta
,
case study
,
banke
Work type:
Master's thesis
Typology:
2.09 - Master's Thesis
Organization:
EF - School of Economics and Business
Place of publishing:
Ljubljana
Publisher:
[M. Grujić]
Year:
2016
Number of pages:
III, 92, 13 str.
PID:
20.500.12556/RUL-91548
UDC:
659.2
COBISS.SI-ID:
23458022
Publication date in RUL:
11.05.2017
Views:
975
Downloads:
154
Metadata:
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:
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Secondary language
Language:
English
Title:
Service level agreements as a quality element of information systems department operation
Keywords:
informatics
,
information systems
,
information technology
,
services
,
management
,
quality
,
case study
,
banks
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