Izboljšave poslovnih procesov v podjetju Donit Tesnit z uvedbo koncepta managementa odnosov z odjemalci : magistrsko delo

Grabeljšek, Darja (author), Indihar Štemberger, Mojca (mentor)

• Language: Slovenian
• Keywords: Slovenija, industrijsko podjetje, Donit, poslovanje podjetja, uspešnost poslovanja, odnosi s strankami, poslovni proces, spremembe, analiza
• Work type: Master's thesis/paper
• Typology: 2.09 - Master's Thesis
• Organization: EF - School of Economics and Business
• Place of publishing: Ljubljana
• Publisher: D. Grabeljšek
• Year: 2015
• Number of pages: II, 54 str.
• PID: 20.500.12556/RUL-83862
• UDC: 659.2:004
• COBISS.SI-ID: 22939622
• Publication date in RUL: 08.07.2016

Secondary language

• Language: English
• Title: Improvements in business processes within the company Donit Tesnit by introducing the concept of customer relationship management
• Keywords: Slovenia, industrial enterprises, Donit, company performance, business efficiency, customer relationship, business process, changes, analysis