Evaluation of e-government service quality : the case of a local e-government in Bosnia and Herzegovina

Kečo, Nađa (author), Mehić, Eldin (mentor), Hrovatin, Nevenka (co-mentor)

• Language: English
• Keywords: BIH, javni sektor, lokalna samouprava, elektronsko poslovanje, storitve, kvaliteta, meritve, ocene, Bosnia and Herzegovina, public sector, local government, electronic commerce, services, quality, measurements, evaluation
• Work type: Master's thesis/paper
• Typology: 2.09 - Master's Thesis
• Organization: EF - School of Economics and Business
• Place of publishing: Sarajevo
• Publisher: [N. Kečo]
• Year: 2014
• Number of pages: II, 59, 16 str.
• PID: 20.500.12556/RUL-70606
• UDC: 352
• COBISS.SI-ID: 22390246
• Publication date in RUL: 10.07.2015

Secondary language

• Language: Unknown
• Title: Ocena kakovosti storitev elektronske uprave: primer lokalne skupnosti v Bosni in Hercegovini