The perceived quality of healthcare services and patient satisfaction in South African public hospitals : master's thesis

Wesso, Aimée Dorothy (author), Škerlavaj, Miha (mentor)

• Language: English
• Keywords: South Africa, health services, health care, hospitals, services, quality, satisfaction, research, analysis
• Work type: Master's thesis/paper
• Typology: 2.09 - Master's Thesis
• Organization: EF - School of Economics and Business
• Place of publishing: Ljubljana
• Publisher: [A.D. Wesso]
• Year: 2014
• Number of pages: VI, 68, 12 str.
• PID: 20.500.12556/RUL-70373
• UDC: 614
• COBISS.SI-ID: 22226662
• Publication date in RUL: 10.07.2015

Secondary language

• Language: Slovenian
• Title: Zaznana kakovost zdravstvenih storitev in zadovoljstvo pacientov v južnoafriških javnih bolnišnicah
• Keywords: Južna Afrika, zdravstvo, zdravstveno varstvo, bolnišnice, storitve, kvaliteta, zadovoljstvo, raziskave, analiza