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Načrt vpeljave upravljanja storitev s pristopom ITIL : primer podjetja Telekom Slovenije
ID Šuster Erjavec, Aleš (Author), ID Groznik, Aleš (Mentor) More about this mentor... This link opens in a new window

URLURL - Presentation file, Visit http://www.cek.ef.uni-lj.si/magister/suster4466.pdf This link opens in a new window

Language:Slovenian
Keywords:telekomunikacije, informacijska tehnologija, management, storitve, standardi, case study, podjetje, Telekom
Work type:Master's thesis
Typology:2.09 - Master's Thesis
Organization:EF - School of Economics and Business
Place of publishing:Ljubljana
Publisher:[A. Šuster Erjavec]
Year:2012
Number of pages:IV, 98, 9 str.
PID:20.500.12556/RUL-41228 This link opens in a new window
UDC:659.2
COBISS.SI-ID:21205478 This link opens in a new window
Publication date in RUL:10.07.2015
Views:1978
Downloads:305
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Secondary language

Language:Unknown
Title:Plan for implementing service management using ITIL in Telekom Slovenije
Keywords:telecommunications, information technology, management, services, standards, case study, enterprises

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