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Razvoj CRM aplikacije na podlagi platforme v oblaku : diplomsko delo
ID REPAR, SIMON (Author), ID Rupnik, Rok (Mentor) More about this mentor... This link opens in a new window

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PID: 20.500.12556/rul/6c78af8a-034c-437c-9d47-afd75cb1f0b1

Abstract
Z razmahom računalništva v oblaku se spreminja način uporabe tehnologij in hkrati ponuja možnost za razvoj sodobnejših storitev. Namen diplomske naloge je raziskati možnost razvoja aplikacije na tem področju. V delu sta opisana razvoj poslovne aplikacije na platformi Force.com. Integracija med različnimi platformami, ki je primarna naloga aplikacije, zahteva kar nekaj poznavanja sodobnih tehnologij. Raziskali bomo tovrstne tehnologije in jih ovrednotili v povezavi s Force.com. Glavni del aplikacije poganja Java na platformi Heroku. Postavljena je na oblačni platformi, zato so na kratko opisani tudi koncepti, kot so SaaS, PaaS in IaaS. Še posebej se dotaknemo CRM sistemov, saj je CRM, katerega z našo aplikacijo povezujemo s fokusiranim sistemom za izvajanje trženjskih akcij, središče njene uporabe. Poleg tehnične rešitve pa bomo opisali tudi postopek priprave aplikacije za objavo na spletno tržišče AppExchange, ki je del opisanega CRM-ja.

Language:Slovenian
Keywords:CRM, platforma kot storitev, računalništvo v oblaku, AppExchange, integracija, Force.com, računalništvo, univerzitetni študij, diplomske naloge
Work type:Undergraduate thesis
Typology:2.11 - Undergraduate Thesis
Organization:FRI - Faculty of Computer and Information Science
Publisher:S. Repar
Year:2014
Number of pages:73 str.
PID:20.500.12556/RUL-29993 This link opens in a new window
COBISS.SI-ID:1536178627 This link opens in a new window
Publication date in RUL:28.10.2014
Views:1752
Downloads:501
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Secondary language

Language:English
Title:The development of CRM aplication based on platform in the cloud
Abstract:
With the rapid cloud computing growth, the way we use technologies is changing and at the same time it offers a great possibility to develop new modern services. The purpose of the diploma thesis is to research the possibility of developing applications in this area. The thesis describes the development of business applications on the Force.com platform. Integration between different platforms, which is the primary task of application, requires wide knowledge of modern technologies. We are going to evaluate the relation to the Force.com platform. The main part of the developed application is Java powered, hosting by Heroku platform. Later on we briefly describe cloudy concepts such as SaaS, PaaS and IaaS. Specifically we describe the CRM system, as it is the center of our application, which associates CRM with focused system for e-mail marketing. In addition to the technical solution, we describe the steps for publishing application to the AppExchange marketplace.

Keywords:CRM, Platform as a Service, cloud computing, AppExchange, integration, Force.com, computer science, diploma

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