Uvedba upravljanja odnosov s strankami na fakulteti : diplomsko delo

Kovačič, Goran (author), Rupnik, Rok (mentor)

• Language: Slovenian
• Keywords: sistem za upravljanje odnosov s strankami, CRM v izobraževalni ustanovi, Microsoft Dynamics CRM, Sugar CRM, računalništvo, visokošolski strokovni študij, računalništvo in informatika, diplomske naloge
• Work type: Bachelor thesis/paper
• Typology: 2.11 - Undergraduate Thesis
• Organization: FRI - Faculty of Computer and Information Science
• Place of publishing: Ljubljana
• Publisher: [G. Kovačič]
• Year: 2013
• Number of pages: 50 str.
• PID: 20.500.12556/RUL-26029
• UDC: 659.2:004:378.096(043.2)
• COBISS.SI-ID: 9992020
• Publication date in RUL: 11.07.2014

Secondary language

• Language: English
• Keywords: customer relationship management, CRM in educational institutions, Microsoft Dynamics CRM, Sugar CRM, computer science, computer and information science, diploma