Podpora socialnim delavkam in delavcem na centrih za socialno delo pri sodelovanju z družinami s številnimi izzivi

Gostenčnik, Barbara (author), Kodele, Tadeja (mentor)

V magistrskem delu sem raziskovala podporo socialnim delavkam in delavcem na centrih za socialno delo pri sodelovanju z družinami s številnimi izzivi. Zanimalo me je, kako se socialnim delavkam nudi podpora pri sodelovanju z družinami s številnimi izzivi in kje bi je potrebovale še več. Poleg tega je bil namen magistrskega dela raziskati, ali socialne delavke pri svojem delu občutijo preobremenjenost in kako poskrbijo zase. Socialno delo z družinami s številnimi izzivi je namreč kompleksno, zato je zelo pomembno, da so socialne delavke na tem področju še bolj zavzete za celovito podporo in pomoč družini. Takšno delo zahteva celega človeka in lahko postane ob dolgotrajnem sodelovanju z družino čustveno izčrpavajoče za socialne delavke, ki se lahko znajdejo na robu svojih zmožnosti. Zaradi tega je zelo pomembno, da se tistim, ki sodelujejo z družinami s številnimi izzivi, nudi potrebna podpora, ki pripomore k zmanjšanju preobremenjenosti posameznice. V raziskavi so socialne delavke poročale o tem, da sicer imajo podporo, tako znotraj kot tudi izven organizacije, a bi si vseeno želele še več podpore, ki bi jim olajšala sodelovanje z družinami s številnimi izzivi. Le-ta se nanaša predvsem na reorganizacijo dela, zmanjšanje števila primerov na posamezno strokovno delavko in večje število zaposlenih na področju varstva družine. Poleg tega bi socialne delavke pomembno podprla tudi bolj dostopna in razširjena mreža zunanjih programov, kamor bi lahko napotile svoje uporabnike. Želje socialnih delavk so se nanašale še na preoblikovanje izobraževanj na delovnem mestu, in sicer bi morala biti le-ta bolj dostopna, poglobljena, kontinuirana, večdnevna in izkustveno naravnana. Socialne delavke, ki sodelujejo z družinami s številnimi izzivi, pri svojem delu občutijo preobremenjenost, s katero se spopadajo na različne načine. Prav tako se zavedajo pomembnosti skrbi zase in poskušajo poskrbeti zase po svojih zmožnostih in na različne načine.

• Language: Slovenian
• Keywords: socialno delo, varstvo družine, družine s številnimi izzivi, podpora socialnim delavkam, skrb zase
• Work type: Master's thesis/paper
• Organization: FSD - Faculty of Social Work
• Year: 2024
• PID: 20.500.12556/RUL-163969
• Publication date in RUL: 15.10.2024

Secondary language

• Language: English
• Title: Support for social workers at social work centers who work with families facing multiple challenges

Abstract

In my master's thesis, I researched support for social workers at social work centers in collaboration with families facing multiple challenges. I was interested in how support is offered to social workers who collaborate with families facing multiple challenges and where they would need it even more. In addition, the purpose of the master's thesis was to investigate whether social workers feel overloaded in their work and how they take care of themselves. Social work with families facing multiple challenges is indeed complex, so it is very important that social workers in this area are even more committed to providing comprehensive support and help to the family. This kind of work requires the whole person and can become emotionally exhausting for social workers who may find themselves at the edge of their capabilities when collaborating with the family for a long time. For this reason, it is very important that social workers who collaborate with families facing multiple challenges are provided with the necessary support, which helps to reduce the overload of the individual social worker. In the research, social workers reported that they do have support, both inside and outside the organization, but they would still like more support that would make it easier for them to collaborate with families facing multiple challenges. This mainly concerns the reorganization of work, the reduction of the number of cases per individual social worker and the increased number of employees in the field of family protection. In addition, social workers would be significantly supported by a more accessible and expanded network of external programs to which they could refer their users. The wishes of the social workers also related to the transformation of training at the workplace, namely that it should be more accessible, in-depth, continuous, multi-day and experientially oriented. Social workers who collaborate with families facing multiple challenges feel overloaded in their work, which they deal with in different ways. They are also aware of the importance of self-care and try to take care of themselves to the best of their ability and in different ways.

• Keywords: social work, family protection, families facing multiple challenges, support for social workers, self-care