Analiza vpeljave in nadgradnje Dynamics 365 CRM v rešitev za podporo vseh ključnih procesov v IT podjetju : magistrsko delo

Kreslin, Robert (author), Indihar Štemberger, Mojca (mentor), Jaklič, Jurij (member of the commission for defense), Manfreda, Anton (member of the commission for defense)

• Language: Slovenian
• Keywords: informatika, informacijska tehnologija, informacijski sistemi, odnosi s strankami, poslovni proces, projekti, primeri, analiza
• Work type: Master's thesis/paper
• Typology: 2.09 - Master's Thesis
• Organization: EF - School of Economics and Business
• Place of publishing: Ljubljana
• Publisher: R. Kreslin
• Year: 2024
• Number of pages: V, 71, 4 str.
• PID: 20.500.12556/RUL-163309
• UDC: 659.2:004
• COBISS.SI-ID: 203500803
• Publication date in RUL: 04.10.2024

Secondary language

• Language: English
• Title: An analysis of the implementation and upgrade of Dynamics 365 CRM into a solution to support key processes at an IT company
• Keywords: informatics, information technology, information systems, customer relationship, business process, projects, cases, analysis