Deaf and hard of hearing people have the same abilities as hearing people, but due to their disabilities they communicate differently than the majority of the population. In the diploma thesis, we present the ways of communication of the deaf and hard of hearing, the problems that arise from this, the ways to overcome them, and the state's assistance in removing obstacles. To this end, we conducted a survey to determine the weaknesses or deficiencies in communication of the deaf and hard of hearing in the process of obtaining the status of a disabled person under the Act on Occupational Rehabilitation and Employment of Persons with Disabilities before the state institution. We focused on communication between deaf and hard of hearing people, interpreters and employees of the regional services of the Employment Service of the Republic of Slovenia and found that communication is mostly successful, with or without an interpreter, orally or in writing. Nevertheless, the deaf and hard of hearing claim that employees do not know enough about the recommendations for communication with deaf and hard of hearing people, and they want employees to improve their knowledge. It is also noted that there is a shortage of interpreters, as some are not available all the time because they are employed elsewhere. On the basis of the research, proposals are made for changes that can improve or simplify communication between employees of the regional services of the Employment Service of the Republic of Slovenia and deaf and hardofhearing clients, as many hearing people feel discomfort when they first contact a disabled person, because they do not know what is the appropriate way of communicating and behaving with a person who has a certain obstacle.
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