This master’s thesis explores opportunities for the introduction of advanced technologies into mental health services for young adults, with the goal of improving accessibility and adapting these services to the needs and habits of target users.
During the research and analytical phase, it was found that young people with mental health issues face numerous obstacles when seeking professional help, which hinder access to appropriate care. This is also indicated by global statistics: approximately 20% of all children and adolescents have mental health problems, but only 10–20% of them receive the necessary help. Therefore, I focused my research on identifying the reasons for the low accessibility of services and opportunities for improvement. Due to the desire to design a solution that would fully meet the needs of the target users, I enriched the findings from the research with the implementation of co-design workshops with which we, together with the participants, successfully demonstrated how the active involvement of target users in the design process contributes to the creation of useful and quality solutions.
The final result of the master’s thesis thus represents a concept of a comprehensive application that provides young people with support in recognizing symptoms, self-help, and seeking quality professional help.
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