(Ne)uporaba digitalnih tehnologij med starejšimi in izkušnja pandemije Covid-19

Šiljar, Lucija (author), Hlebec, Valentina (mentor)

Tema diplomske naloge je uporaba oziroma neuporaba digitalnih tehnologij in digitalnih storitev med starejšimi in kritična ocena digitalnega razkoraka v času pandemije Covid-19. Cilj naloge je analiza že opravljenih raziskav, ki so preučevale razsežnost digitalizacije storitev v času pandemije in problem neenakosti starejših pri uporabi informacijsko komunikacijskih tehnologij. Preko sekundarne analize podatkov in metode primerjalne analize sem dokazovala, da je pandemija Covid-19 z preselitvijo javnega in družabnega življenja na splet prizadela predvsem šibkejši del družbe, kamor uvrščamo starejše. Izkušnja pandemije je starejše potisnila v nezavidljiv položaj, saj mnogo storitev, ki so bile iznenada preseljene na splet, ni imelo alternativne rešitve. Navsezadnje je nenadna digitalizacija storitev v času pandemije starejšim in neveščim uporabe digitalnih tehnologij predstavljala velik stres in stisko. Pojav digitalnega razkoraka se sočasno srečuje z eksponentno rastjo in razvojem digitalnih tehnologij, ki stisko ogroženih skupin še povečuje. Znanje in uporaba sredstev informacijsko komunikacijske tehnologije sta v času pandemije postala namreč ključni veščini za uporabo javnih storitev.

• Language: Slovenian
• Keywords: starejši, digitalizacija, digitalna pismenost, digitalni razkorak, informacijsko komunikacijska tehnologija
• Work type: Bachelor thesis/paper
• Organization: FDV - Faculty of Social Sciences
• Year: 2024
• PID: 20.500.12556/RUL-161658
• Publication date in RUL: 13.09.2024

Secondary language

• Language: English
• Title: The (non)use of digital technologies among the elderly and the experience of the Covid-19 pandemic

Abstract

Diploma work is about the use or non-use of digital technologies and digital services among the elderly and a critical assessment of the digital divide during the Covid-19 pandemic. The goal of the assignment is the analysis of completed researches that examined the dimension of digitalization during the pandemic and the problem of inequality of the elderly in the use of ICT. Through secondary data analysis and with the use of method of comparative analysis, I demonstrated that the Covid-19 pandemic, by moving public and social life online, affected mainly the weaker part of society- the elderly. The experience of the pandemic pushed the elderly into an unenviable position, as many services that were suddenly moved online did not have an alternative solution. The sudden digitalization of services during the pandemic caused great stress and distress to the elderly and those unskilled in the use of digital technologies. Knowledge and use of information and communication technology have become key skills for using public services during the pandemic

• Keywords: elders, information and communications technology, digitalisation, digital divide, digital literacy