Vključevanje uporabnikov storitev Zavoda Franko Maribor v skupnost

Pišotek, Nastja (author), Grebenc, Vera (mentor)

V nalogi sem se osredotočila na ugotavljanje, kako Zavod Franko Maribor vključuje uporabnike v skupnost. Fokus raziskave je usmerjen v raziskovanje vključevanja ljudi z dolgotrajnimi težavami v duševnem zdravju v skupnost. Družba je takšne ljudi skozi zgodovino različno sprejemala. Pogosto so ljudje z diagnozo duševnih bolezni stigmatizirani in izključeni iz družbe. Pomemben prispevek k njihovemu ponovnemu vključevanju v skupnost je proces dezinstitucionalizacije. Teme, ki jih obravnavam diplomski nalogi, so: dezinstitucionalizacija, normalizacija, socialna izključenost, vključevanje in sodelovanje, vpliv uporabnikov samostojno življenje, obravnava v skupnosti, osebno načrtovanje in izvajanje storitev, Zavod Franko in podobne organizacije na tem področju, primeri dobrih praks iz tujine, trenutno stanje v Sloveniji in strategija dezinstitucionalizacije. V načrtu predstavim metodologijo. Raziskava temelji na kvalitativni metodologiji, saj me zanimajo poglobljene uporabniške izkušnje z življenjem v skupnosti, in podpora, ki jo uporabniki dobivajo pri Zavodu Franko Maribor. Merski instrument, ki sem ga uporabila pri raziskovanju, so vodila za polstrukturiran intervju. Populacija, s katero sem raziskovala tematiko, so uporabniki, vključeni v programe Zavoda Franko Maribor vsaj eno leto in so na dan, ko sem izvajala intervjuje, tam tudi prisotni. Vzorec je bil neslučajnostni in priročni, saj so bile vanj zajete osebe, ki so bile v raziskavi pripravljene sodelovati. Ugotovila sem, da so uporabniki zadovoljni z načinom dela zaposlenih Zavoda Franko Maribor, da imajo občutek vključenosti v skupnost, da jih zaposleni v zavodu spodbujajo k aktivnemu reševanju njihovih izzivov, pri zaposlitvenih procesih prejemajo podporo in omogočeno jim je, da prevzemajo odgovorne vloge. Zavod Franko svojim uporabnikom omogoča vključevanje v družbo na različne načine, in sicer z: organizacijo različnih dogodkov, terenskim delom, vsakodnevno podporo, uporabnikom so vedno dosegljivi po telefonu. Najpomembneje je, da imajo do uporabnikov enakovreden in spoštljiv odnos, kar dokazuje profesionalnost in strokovnost zaposlenih. Namen normalizacije je, da so ljudje s težavami v duševnem zdravju obravnavani kot ljudje, ne kot problem, ki ga je potrebno rešiti.

• Language: Slovenian
• Keywords: deinstitucionalizacija, normalizacija, vključevanje v skupnost, enakovreden odnos, samostojno življenje, uporabniška izkušnja
• Work type: Bachelor thesis/paper
• Organization: FSD - Faculty of Social Work
• Year: 2024
• PID: 20.500.12556/RUL-160489
• Publication date in RUL: 29.08.2024

Secondary language

• Language: English
• Title: Inclusion of Zavod Franko Maribor Users in the Community

Abstract

In the seminar paper, my main focus was figuring out how Zavod Franko of Maribor is involving their users in to the community. The main focus of the research is involving individuals with long-term mental health issues in to the community. The community has been accepting these types of people differently. People with mental health issues have often been stigmatised and excluded from the community. An important contribution to their reinvolvement in the community is a process of disinstitutionalization. The topics that are discussed in the seminar paper are: disinstitutionalization, normalisation, social exclusion, integration and cooperation, influence of users, independent living, treament in the community, personal planning and execution of the services, Zavod Franko and similar organisations in this area, examples of good practice from abroad, current state in Slovenia and the strategy of disinstitutional. In my plan I present my metodology. The research stands on qualitative metodology, becauase I am interested in deepening my knowledge of the user’s experience of living in the community and support that they have received through Zavod Franko of Maribor. The measuring instrument that I have used during my research are (vodila?) for semi-structured interview. The population that I have used to research the topic were users who have been included in Zavod Franko for at least a year and while I conducted the interviews were also present.The sample was not randomand useful because all of the included individuals were ready to partake in the research. I have established that the users were satisfied with the way the employees of Zavod Franko of Maribor are doing their job, they have a sense of inclusion in the community, the employees are encouraging them to tackle their issues, during the employment period the employees are receiving support and are able to take on more responsible roles. Zavod Franko helps its users integrate in to the community through various ways, by: organizing different events, fieldwork, ever-day support, users can always call employees. The most important thing is that the users are treated as equals and are respected, which is shown through professionalism of the employees. Goal of the normalisation is that people with mental disabilities are treated as people and not as a problem that needs solving.

• Keywords: deinstitutionalization, normalization, integration into the community, equal treatment, independent living, user experience