Uvedba IT procesov podpore uporabnikom na podlagi ITIL priporočil : diplomsko delo

Cvijetinović, Dalibor (author), Rupnik, Rok (mentor)

• Language: Slovenian
• Keywords: informacijska tehnologija, informacijski sistemi, informacijske storitve, ITIL, Information Technology Infrastructure Library, računalništvo, računalništvo in informatika, visokošolski strokovni študij, diplomske naloge
• Work type: Bachelor thesis/paper
• Typology: 2.11 - Undergraduate Thesis
• Organization: FRI - Faculty of Computer and Information Science
• Place of publishing: Ljubljana
• Publisher: D. Cvijetinović
• Year: 2012
• Number of pages: 51 str.
• PID: 20.500.12556/RUL-157455
• UDC: 004(043.2)
• COBISS.SI-ID: 9518420
• Publication date in RUL: 26.05.2024

Secondary language

• Language: English
• Title: The implementation of user's support IT processes based on ITIL recommendations