Quantifying the impact of context on the quality of manual hate speech annotation

Ljubešić, Nikola (author), Mozetič, Igor (author), Kralj Novak, Petra (author)

The quality of annotations in manually annotated hate speech datasets is crucial for automatic hate speech detection. This contribution focuses on the positive effects of manually annotating online comments for hate speech within the context in which the comments occur. We quantify the impact of context availability by meticulously designing an experiment: Two annotation rounds are performed, one in-context and one out-of-context, on the same English YouTube data (more than 10,000 comments), by using the same annotation schema and platform, the same highly trained annotators, and quantifying annotation quality through inter-annotator agreement. Our results show that the presence of context has a significant positive impact on the quality of the manual annotations. This positive impact is more noticeable among replies than among comments, although the former is harder to consistently annotate overall. Previous research reporting that out-of-context annotations favour assigning non-hate-speech labels is also corroborated, showing further that this tendency is especially present among comments inciting violence, a highly relevant category for hate speech research and society overall. We believe that this work will improve future annotation campaigns even beyond hate speech and motivate further research on the highly relevant questions of data annotation methodology in natural language processing, especially in the light of the current expansion of its scope of application.

• Language: English
• Keywords: hate speech, manual annotation, inter-annotator agreement, impact of context
• Work type: Article
• Typology: 1.01 - Original Scientific Article
• Organization: FRI - Faculty of Computer and Information Science
• Publication status: Published
• Publication version: Version of Record
• Year: 2023
• Number of pages: Str. 1481-1494
• Numbering: Vol. 29, iss. 6
• PID: 20.500.12556/RUL-155112
• UDC: 004.8
• ISSN on article: 1351-3249
• DOI: 10.1017/S1351324922000353
• COBISS.SI-ID: 118777859
• Publication date in RUL: 20.03.2024

Record is a part of a journal

• Title: Natural language engineering
• Shortened title: Nat. lang. eng.
• Publisher: Cambridge University Press
• ISSN: 1351-3249
• COBISS.SI-ID: 514557465

Licences

• License: CC BY 4.0, Creative Commons Attribution 4.0 International
• Link: http://creativecommons.org/licenses/by/4.0/
• Description: This is the standard Creative Commons license that gives others maximum freedom to do what they want with the work as long as they credit the author.