Osebnostne značilnosti, perfekcionizem in delovna izgorelost pri zaposlenih v socialnem varstvu : magistrsko delo

Kocbek, Adriana (author), Simonič, Barbara (mentor)

Ker dosedanje raziskave ugotavljajo, da v istih okoliščinah eni izgorevajo, drugi pa ne, smo povezave za nagnjenost k tveganju za izgorelost iskali v osebnostnih značilnostih posameznika. Proučevali smo povezanost med izgorelostjo in perfekcionizmom ter povezanost med izgorelostjo in tremi osebnostnimi značilnostmi modela Velikih pet dimenzij osebnosti (ekstravertnost, nevroticizem, vestnost) pri zaposlenih v socialnem varstvu. Zanimale so nas tudi razlike v izgorelosti glede na stopnje interakcije z uporabniki in povezanost med izgorelostjo in dohodkom zaposlenih v socialnem varstvu. V teoretičnem delu smo opisali vse spremenljivke in jih povezali z dosedanjimi raziskavami, v empiričnem delu pa smo ugotavljali, kakšne povezave in razlike se kažejo na slovenski populaciji zaposlenih v socialnem varstvu. Vzorec je zajemal 385 zaposlenih v socialnem varstvu v Sloveniji. Za merjenje izgorelosti smo uporabili Vprašalnik izgorelosti BAT, stopnjo perfekcionizma smo merili s Frostovo multidimenzionalno lestvico perfekcionizma FMPS, za merjenje osebnostnih značilnosti pa smo uporabili vprašalnik Velikih pet BFI. Rezultati raziskave so pokazali, da tisti zaposleni v socialnem varstvu, ki imajo konstanten stik z uporabniki, doživljajo višjo izčrpanost v primerjavi z zaposlenimi, ki imajo le delni stik z uporabniki. Na podlagi dobljenih rezultatov zaključujemo tudi, da višji kot je dohodek zaposlenega v socialnem varstvu, manjše je tveganje za izgorelost in obratno. Ugotovili smo, da višje kot je izražen perfekcionizem pri zaposlenem v socialnem varstvu, višje je tveganje za izgorelost in obratno. Rezultati analize pa so pokazali tudi, da med izgorelostjo in ekstravertnostjo, nevroticizmom ter vestnostjo obstaja statistično pomembna povezanost. Višje kot sta izraženi osebnostni potezi ekstravertnost in vestnost, nižje je tveganje za izgorelost in obratno. Višje kot je izražena osebnostna poteza nevroticizem, večje je tveganje za izgorelost pri zaposlenih v socialnem varstvu in obratno.

• Language: Slovenian
• Keywords: izgorelost, perfekcionizem, osebnostne značilnosti, ekstravertnost, nevroticizem, vestnost, zaposleni v socialnem varstvu
• Work type: Master's thesis/paper
• Typology: 2.09 - Master's Thesis
• Organization: TEOF - Theological Faculty
• Place of publishing: Ljubljana ; Maribor
• Publisher: [A. Kocbeck]
• Year: 2024
• Number of pages: VII, 90 str.
• PID: 20.500.12556/RUL-154784
• UDC: 159.923.2:36(043.2)
• COBISS.SI-ID: 188093699
• Publication date in RUL: 01.03.2024

Secondary language

• Language: English
• Title: Personality traits, perfectionism and job burnout among social work employees

Abstract

Since previous research has established that some individuals experience burnout in the same circumstances while others do not, we have try to identify the links between the tendency of the risk of burnout and individual's personality traits. We studied the relationship between burnout and perfectionism, as well as the relation between burnout and three personality traits of the Big Five personality dimensions model (extraversion, neuroticism, conscientiousness) in social care workers. We were also interested in differences in burnout according to levels of interaction with clients, as well as the relation between burnout and the financial income of social care employees. In the theoretical part, we described all the variables and connected them with previous research, while in the empirical part, we determined what kind of connections are evident in the Slovenian population of employees in social care. The survey involved 385 employees in social care in Slovenia. To measure burnout, we used the BAT Burnout Questionnaire, the prevalence of perfectionism was measured with Frost's multidimensional perfectionism scale FMPS, and to measure personality characteristics we used the BFI Big Five Questionnaire. The results of the research show that those employees in social care, who have constant contact with clients, experience higher exhaustion compared to employees who only have partial contact with clients. Based on the obtained results, we also conclude that the higher the income of the employee in social care, the lower the risk of burnout and vice versa. We discovered that the higher the level of perfectionism in a social care employee, the higher the risk of burnout and vice versa. The results of the analysis also show that there is a statistically significant relation between burnout and extraversion, neuroticism and conscientiousness. The higher the expressed personality traits of extraversion and conscientiousness in invidual, the lower the risk of burnout and vice versa. The higher the expressed personality trait neuroticism in individual, the higher the risk of burnout among social care workers and vice versa.

• Keywords: burnout, perfectionism, personality characteristics, extraversion, neuroticism, conscientiousness, social care workers