Sprejemanje umiranja uporabnikov pri socialnih oskrbovalkah : magistrsko delo

Zamuda, Špela (author), Mali, Jana (mentor)

V magistrskem delu sem raziskovala, kako socialne oskrbovalke sprejemajo umiranje uporabnikov. Uvodoma sem najprej predstavila odnos do smrti in umiranja v sodobni družbi, društvo Hospic kot obliko pomoči umirajočim in sorodnikom, dolgotrajno oskrbo, oskrbo umirajočih in paliativno oskrbo. Nato sem predstavila še socialno oskrbo na domu. Na koncu teoretičnega dela sem predstavila še pomen socialnega dela pri pomoči na domu. V raziskavi me je zanimalo, kakšen odnos imajo socialne oskrbovalke do poklica, kakšne so njihove lastnosti, kolikšno je število uporabnikov, ki jih obiskujejo, in kaj pomeni opravljanje terenskega dela za njih. Znotraj teme, ki se nanaša na uporabnike, me je zanimalo, kako dolgo sodelujejo z njimi in kako se razumejo. Pri sorodnikih me je zanimalo, kako sodelujejo in kako komunicirajo. Vključenost v gospodinjstvo uporabnika je bila pomembna tema, znotraj katere sem raziskovala, katera gospodinjska opravila socialne oskrbovalke opravljajo in kako so le- ta načrtovana. Zanimal me je tudi odnos, ki v sodelovanju z uporabniki nastane. Zanimalo me je, kako socialne oskrbovalke doživljajo skrb za umirajoče uporabnike in kako sprejmejo smrt uporabnikov. Na podlagi tega sem želela izvedeti, kakšna je podpora, ki jo lahko v času umiranja uporabnika in ob njegovi smrti dobijo. Raziskava je kvalitativna, zato sem v empiričnem delu predstavila intervjuje s socialnimi oskrbovalkami in z vodjo pomoči na domu, ki sem jih izvedla s pomočjo pol strukturiranega vprašalnika. Raziskava je pokazala, da socialne oskrbovalke znotraj opravljanja svojega poklica z uporabniki vzpostavijo posebno vez, ki temelji na zaupanju, saj so pomemben del njihovega gospodinjstva. Socialne oskrbovalke imajo različne izkušnje s skrbjo za umirajoče uporabnike in smrtjo uporabnikov. Skrb za umirajočega uporabnika je težka izkušnja, ki je za socialne oskrbovalke psihično naporna in jo osebno različno doživljajo, pri čemer morajo najti način, s katerim lahko ob potrebni podpori nadaljujejo svoje delo. Pomembno je, da so socialne oskrbovalke in vodja pomoči na domu dober tim, znotraj katerega lahko na podlagi podobnih izkušenj pridobijo pomembno podporo pri opravljanju svojega poklica in soočanju z zahtevnimi trenutki.

• Language: Slovenian
• Keywords: socialna oskrba na domu, socialne oskrbovalke, skrb za umirajočega, smrt
• Work type: Master's thesis/paper
• Typology: 2.09 - Master's Thesis
• Organization: FSD - Faculty of Social Work
• Place of publishing: Ljubljana
• Publisher: [Š. Zamuda]
• Year: 2023
• Number of pages: 241 str.
• PID: 20.500.12556/RUL-153996
• UDC: 364-785:393
• COBISS.SI-ID: 202043395
• Publication date in RUL: 18.01.2024

Secondary language

• Language: English
• Title: Caregivers and dealing with the loss of users

Abstract

In my master's thesis I explored how social caregivers accept the dying of their users. I first presented the attitudes towards death and dying in contemporary society, the Hospice Society as a form of support for the dying and relatives, long-term care, care of the dying, and palliative care. I then went on to present social caregiving at home. Finally, I presented the importance of social work in home caregiving. In my research I was interested in the attitudes of social caregivers towards their profession, their characteristics, the number of users they visit and what fieldwork means to them. Within the topic of users, I was interested in how long they have been working with them and how they get on. For relatives, I was interested in how they interact and communicate. Involvement in the user's household was an important theme, within which I looked at which household tasks social caregivers do and how these are planned. I was also interested in the relationships that are formed in the interaction with the users and how social caregivers experience caring for dying users, how they accept the death of users. From this I wanted to find out about the support they can receive during the dying process and at the time of the user's death. The research is qualitative, so in the empirical part I present the interviews with the social caregivers and the home caregiving manager, which I conducted using a semi-structured questionnaire. The research showed that social caregivers establish a special bond of trust with their users, as they are an important part of their household. Social caregivers have different experiences of caring for dying users and of the death of users. Caring for a dying user is a difficult experience, mentally exhausting and all the more personal for social caregivers. Accepting the death of a user is an experience they experience and accept differently and they have to find a way to continue their work with the necessary support. It is important that social caregivers and the home caregiving manager are a good team within which they can draw on similar experiences to gain important support in their profession and in coping with challenging moments.

• Keywords: home caregiving, social caregivers, caring for the dying, death