This master's thesis aimed to examine the challenges users face when interacting with the graphical interface in Strava, one of the most popular mobile applications for self-tracking sports activities. We focused on five key functionalities of Strava: recording sports activities, planning workouts, conducting training sessions, analysing activities, and social networking within the application. The eye-tracking method provided insights into what attracts users most on application screens and how quickly they can notice specific elements. Five participants took part in usability tests, each of them performing five different tasks. The results of usability tests indicated that users encountered difficulties in finding various functionalities within the application. They faced the most challenge in locating the button to access their profile in the application, which could be addressed by implementing a link at the top right corner of the screen. Among other issues, participants experienced problems in finding the "Monthly fitness" functionality that was hidden. Introducing a search feature could alleviate problems with functionality discovery. When setting personal goals, participants noticed the button for goal setting but they overlooked the functionality's name. To enhance visibility, functionality labels should become more prominent; for instance, by using more contrasting colours that would quickly capture users' attention.
|
