Knowledge by itself does not give an organisation competitive advantage unless employees know how to manage it, which is an essential task of knowledge management. Knowledge management can be defined as a process, through which organisations recognise, acquire, share and analyse their knowledge in a way that is easily accessible to employees. The tool knowledge management includes people, processes and technology for managing sources of information and knowledge in an organisation. Job satisfaction with its different benefits occurs in the knowledge management process.
The purpose of the Master’s thesis is to present the concepts of knowledge management and employee satisfaction. Based on the obtained results of the survey, the existence of positive influence of knowledge management processes on job satisfaction is analysed. In the research part of the Master’s thesis the surveying method is used. With the help of a survey questionnaire, which was accessible through the web portal 1KA, 110 fully completed questionnaires were obtained and used for further analysis. The results show that there is a statistical correlation between three processes of knowledge management and job satisfaction. The processes of acquiring, sharing and applying knowledge have a positive impact on job satisfaction, but the process of creating knowledge cannot be said to interact with job satisfaction. The results of the Master's thesis serve as a good basis for further research and a better insight into the possibility of improvements in the field of knowledge management and job satisfaction.
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