Podpora in zaščita pedagoških delavk v primeru doživljanja nasilja s strani staršev učenk in učencev : magistrsko delo

Oršič, Anja (avtor), Klemenčič Rozman, Mija Marija (mentor)

Magistrsko delo obravnava pojav nasilja nad pedagoškimi delavkami s strani staršev učenk/učencev. V teoretičnem delu predstavim pomen dela in počutja na delovnem mestu, konflikte na delovnem mestu v primerjavi z nasiljem na delovnem mestu, razvoj pedagoškega poklica in njegov ugled, pedagoške delavke kot žrtve nasilja, pravno-formalno zaščito pred nasiljem, ki jo imajo na voljo, ter načine zmanjševanja nasilja na delovnem mestu. V empiričnem delu pri osmih pedagoških delavkah, zaposlenih v različnih vzgojno-izobraževalnih ustanovah, raziščem njihove izkušnje z nasiljem s strani staršev učenk/učencev. Pri raziskovanju se osredotočam na naslednja področja oz. raziskovalna vprašanja: katere oblike nasilnega vedenja so že doživele ter kako pogosto; s kakšnim načinom so se soočale z nasiljem ter katere oblike podpore so imele pri tem na voljo; katere pravice povezane s preprečevanjem nasilja so uveljavljale znotraj njihove delovne prakse in kako učinkovite so te bile; poznavanje dokumentov zaščite pred nasiljem s strani staršev ter njihovo mnenje o zaščitenosti in podprtosti v primeru doživljanja nasilja na delovnem mestu. Prav tako me zanima, katere načine in principe same prepoznavajo kot potencialno uspešne za preprečevanje nasilja v bodoče. Med interpretacijo in analizo rezultatov sprotno reflektiram razlike med teorijo in prakso, še posebej pri zaščiti pedagoških delavk s strani zakonskih podlag in določil. Rezultati magistrskega dela kažejo, da največ pedagoških delavk pri svojem delu doživlja besedno nasilje (61 %), temu sledijo psihološko nasilje (49,5 %), spletno nasilje (17 %), fizično nasilje (15 %), spolno nasilje (7 %) ter ekonomsko nasilje (6 %) s strani staršev učenk/učencev. To nasilje se v polovici primerov ponovi večkrat. Ob tem delavke doživljajo strah, žalost, šok ter nekatere dlje trajajoče oblike posledic (nespečnost, kronični stres, medikamentozne terapije, izredna previdnost pri vseh interakcijah s starši). Ob pojavu nasilja tega večinoma ne prepoznajo takoj, tiste pedagoške delavke, ki pa ga, o tem poročajo vodstvu (ravnatelju oz. ravnateljici), za katero tudi verjamejo, da je odgovorno za zaščito zaposlenih pred nasiljem. Preprečevanje nasilja v skladu s pridobljenimi rezultati razdelim na več ravni odgovornosti – osebna raven, raven ustanove in sistemska oz. družbena raven.

• Jezik: Slovenski jezik
• Ključne besede: pedagoške delavke, nasilje staršev, zaščita delavk, podpora vodstva, pravice zaposlenih, zakonska podlaga
• Vrsta gradiva: Magistrsko delo/naloga
• Tipologija: 2.09 - Magistrsko delo
• Organizacija: PEF - Pedagoška fakulteta
• Kraj izida: Ljubljana
• Založnik: A. Oršič
• Leto izida: 2023
• Št. strani: 59 str.
• PID: 20.500.12556/RUL-152318
• UDK: 36(043.2)
• COBISS.SI-ID: 173129219
• Datum objave v RUL: 19.11.2023

Sekundarni jezik

• Jezik: Angleški jezik
• Naslov: Support and Protection for Female Educational Workers in the Event of Violence by Parents of Pupils

Izvleček

The master's work explores the phenomenon of violence against pedagogical workers by parents of pupils. In the theoretical section, I discuss the significance of workplace well-being and its importance, workplace conflicts in comparison to workplace violence, the evolution of the teaching profession and its reputation, pedagogical workers as victims of violence, the legal and formal protections available to them against violence, and strategies for reducing workplace violence. In the empirical portion, I investigate the experiences of eight pedagogical workers employed in various educational institutions concerning violence from parents of pupils. My research focuses on the following areas and research questions: the types of violent behavior they have encountered and how frequently; their responses to violence and the available forms of support; the exercise of their rights related to violence prevention in their work and the effectiveness of these measures; their familiarity with violence protection documents and their opinions on protection and support in the event of workplace violence. I am also interested in the methods and principles they recognize as potentially effective in preventing future violence. During the interpretation and analysis of the results, I continuously examine the disparities between theory and practice, particularly regarding the protection of pedagogical workers through legal foundations and provisions. The results of the master's work indicate that the majority of pedagogical workers experience verbal violence in their workplace (61%), followed by psychological violence (49.5%), online violence (17%), physical violence (15%), sexual violence (7%), and economic violence (6%) from parents of students. This violence is recurrent in half of the cases. Additionally, pedagogical workers experience fear, sadness, shock, and some longer-lasting consequences such as insomnia, chronic stress, medication therapy, and extreme caution in all interactions with parents. When violence occurs, they often do not immediately recognize it, but those pedagogical workers who do report it to their management (principal) believe that management is responsible for protecting employees from violence. Based on the obtained results, I categorize violence prevention into several levels of responsibility, including the personal level, institutional level, and systemic or social level.

• Ključne besede: pedagogical worker, parental violence, worker protection, management support, employee rights, legal foundation