Introduction: Psychiatric health care today is primarily a process of professional communication and a distinctive interpersonal relationship between nurse and patient. They are oriented towards helping the patient to achieve a maximum degree of autonomy, which is achieved through individually planned health care that, among other things, encourages the patient to take responsibility for his or her own health. Purpose: The aim of the master thesis is to present the characteristics of the health care provided to the patients enrolled in the Community Psychiatric Treatment of the Sevnica Health Care Centre and to examine their satisfaction with the treatment. We will use a case study to present this process, as well as the coordination of care by a registered nurse. Methods: Quantitative and qualitative research methods were used in this thesis. The qualitative part is a case study of a patient with a severe mental disorder. Interview techniques, observation and review of medical records were used to collect data. The quantitative part is an analysis of patients' satisfaction with their treatment by a registered nurse. We used a standardized questionnaire to measure patient experience Patient Reported Experience Measures with selected questions. The research sample is twenty patients enrolled in the Community Psychiatric Treatment. It is a random sample: we selected every tenth patient from the list of patients treated. Results: We identified care problems based on the case study. Based on this, we made a nursing care plan and planned treatment. From the Patient Reported Experience Measures questionnaire, we found that patients were mostly satisfied with the treatment. The most common diagnoses in the study group were paranoid schizophrenia and unspecified dementia. The most common health care process in the Community Psychiatric Treatment was health education of patients and relatives. Discussion and conclusion: The characteristics of health care for psychiatric patients are under-researched in Slovenia and this research needs to be strengthened, including with regard to communication skills. The treatment of the patient according to Marjory Gordon's Eleven Functional Patterns of Healthy Behaviour provides a holistic nursing approach and is therefore recommended for use in other Community Psychiatric Treatment teams. Patient satisfaction with the services provided by the Sevnica Health Care Centre is high, and the working methods and communication skills developed over the years of the programme's development should be transferred to other Community Psychiatric Treatment.
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