A comprehensive digital transformation of an organisation requires the digitalisation of existing and emerging data. Organisations that capture data through physical paper input forms, such as the majority of healthcare organisations, must also digitise these input forms to accelerate digitalization. Digitalizing complex input forms is needlessly time-consuming, as the process can be automated. In collaboration with the company Better, which already enables the creation of digital forms, we have developed a software solution for automatic recognition and digitization of forms. The software, designed to operate in the cloud, uses optical character recognition technology, text input fields, checkboxes, radio buttons, and spreadsheets, as well as data linking for precise recognition and digitization of different types of forms. An optional step of human intervention is included to customise desired results. Evaluation of the performance of individual components demonstrates high efficiency and accuracy, comparable to other commercial service providers that do not offer comprehensive solutions. Feedback shows greater productivity and time savings in the process of digitising forms.
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