The master's thesis titled The impact of COVID-19 on the frequency of online purchases is based on a theoretical and empirical approach. The purpose of the assignment is to present the advantages and disadvantages of online shopping, the change in online shopping before and after the pandemic, and the frequency of online shopping in the About You online store. Online shopping has increased during the COVID-19 pandemic for various reasons, one of the main ones being the physically closed stores of goods that were not necessary for daily life. The comfort of home, a reduced change of contact with infected people, has changed consumer habits and has shown that online shopping also has its advantages, but of course also disadvantages. Using a survey, I empirically checked the effects of advantages and disadvantages on online shopping in general, before the pandemic, after the pandemic and the change in frequency. The case study on the online store About You served to identify specific factors for the clothing store.
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