Artificial intelligence-enabled business model innovation : competencies and roles of top management

Jorzik, Philip (author), Yigit, Anil (author), Kanbach, Dominik (author), Kraus, Sascha (author), Dabić, Marina (author)

Research in artificial intelligence and business model innovation is flourishing. Nevertheless, the current discussion lacks an overarching understanding of, and thus has not sufficiently addressed, the interface between artificial intelligence-enabled business model innovation and the critical role of top management. Although a paradigm shift affecting top management is already occurring, extant management literature is limited, especially in terms of primary research. Accordingly, this study explores how top management can encourage and facilitate artificial intelligence-enabled business model innovation. We utilized an inductive approach and conducted semistructured interviews with 47 practitioners to develop a grounded theory. The developed framework consists of five top management competencies and eight top management roles. Overall, our study contributes to research in business model innovation theory, revealing that top management requires a specific skill set to carry out their roles and fulfill expectations.

• Language: English
• Keywords: management, business model, digitalization, artificial intelligence, artificial intelligence, AI, business model innovation, BMI, top management, TM
• Work type: Article
• Typology: 1.01 - Original Scientific Article
• Organization: EF - School of Economics and Business
• Publication status: Published
• Publication version: Version of Record
• Year: 2023
• PID: 20.500.12556/RUL-148277
• UDC: 659.2:004
• ISSN on article: 0018-9391
• DOI: 10.1109/TEM.2023.3275643
• COBISS.SI-ID: 153819907
• Publication date in RUL: 09.08.2023

Record is a part of a journal

• Title: IEEE transactions on engineering management
• Shortened title: IEEE trans. eng. manage.
• Publisher: Institute of Electrical and Electronics Engineers
• ISSN: 0018-9391
• COBISS.SI-ID: 8721669

Licences

• License: CC BY 4.0, Creative Commons Attribution 4.0 International
• Link: http://creativecommons.org/licenses/by/4.0/
• Description: This is the standard Creative Commons license that gives others maximum freedom to do what they want with the work as long as they credit the author.

Secondary language

• Language: Slovenian
• Keywords: management, poslovni model, digitalizacija, umetna inteligenca, Slovenija